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Customer reviews

Rating 4.8 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,713 reviews
  • Rated 5 out of 5 stars

    Best TV yet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV been an excellent TV. I have absolutely no complaints. Still going stand with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good picture especially on action movies like Amazon prime. Great sound! A little dim but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESONE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV!!! Will purchase another one immediately if needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, volume can be an issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is great and frame rate for video games is good to, I do wish the sound was better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sound system friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! Graphics are great, however it is not friendly with sound systems. I finally found a work around to keep the tv from switching back to tv speakers instead of the receiver, had to plug into regular hdmi not hdmi (arc) and once tv and receiver are on, I have to change receiver to another output until it stays there. Then I can change it back to tv and it will work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound Prob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but sound trios out occasionally. Have to turn off unit for a period to get screeching to go away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there,

      Thank you for providing feedback on the CU7000. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:

      1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.

      2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.

      3. Replace the audio connection cable.

      Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.

      4. Try connecting a different external device to the same input on the TV.

      Connect a different device to the same input on the TV using the same connection cables.

      For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.

      If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Everything perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and product. I really appreciate and recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    75inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and color quality. For better quality I would need to purchase more expensive tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv, I’ve been watching all my shows couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product a pretty well tv for al of kinds of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, I’m happy to own it. I want to buy a bigger screen now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung, meeting the expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid entry into the Samsung family. I think the users interface took a step back. But it is highly compatible and has all the apps, and access to all the apps that I use. That was my biggest complaint with other brands i've tried. and I won't by an LG tv again, ever. I've got 6 Samsungs over the last 7 years. And all 5 out of 6 are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to set up. Great colors as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv from Best Buy plus installed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv was a good buy for under $700, the installers did a great job mounting it on the wall and showing how to operate everything. Was very happy with them being on time and calling to let me know when they we arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get one and you won’t regret it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I’ve just purchased another one!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV just in time for Football

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and quality. Would be better if the control was voice activated as well to search.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price but it's very quiet if you're watching 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good sound. Great budget TV perfect for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ! Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one in November. And I was extremely happy with it ordered another! Highly recommend, fast, great internet great price and value .Expecting this one to come in great condition and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Have purchased Samsung for quite some time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with picture but audio is lower than norm. Previous Samsung had better audio quality.

    I would recommend this to a friend