Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,713 reviews
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv love it it has all the apps. My family spend so Much time watching our favorite movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Been using it with no issues for the past two years

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Very happy with the purchase!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Was able to get a 4k cable box and improved our picture even more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cinema in my house

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad to see new features, it’s pictures quality so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience ordering online.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my 75 in TV online and picked up in the store the same day. Originally it said it may take 4 hours but within 1 hour my TV was ready. I'd highly recommend ordering online and picking up in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this tv is incredible. There are times I think the picture could be a little more clear, but I am very very very happy with my purchase and I think you would be to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty sharp. It froze twice, if it does one more time I will call

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, nice screen and pictures but zound and remote can be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 75 inch tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks good but it is slow compared to my small tv and getting stuck sometimes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv overall.we have 3. This is the largest.It has a very clear screen with great color definition. We use with DirectTV app-so you can only use up and down-no use of guide or channel buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it seemed this TV was complicated . But, as I tried to set it up, it got a little easier. However, I have a little issue with sound. Hope that issue will be resolved soon too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertise assistance. Was fully informed of my purchase. I will definitely shop there again. Tha ks so much for the help... my wife and i are elated with your services. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excellent, I have this TV in my living room and it is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat pictures n sounds needs lil work but all its a great tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. Good Tv for gaming. Sound ok

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome....only problem...didnt have a remote, cord or manual in the box....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brrrrrrrr,

      I'm happy to hear that you are enjoying your CU7000 TV. If you purchased brand-new and unopened, please contact Samsung Customer Support, and a representative will gladly help you regarding your missing accessories. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with nice pictures,the only thing I wish was great is the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" Is A Winner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and delivered on time. The delivery was supplied by 2 very polite and helpful guys. The tv is now hanging on the wall and looks and sounds great. It replaced our 55" Samsung. So far I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully with all my Apps. Outstanding picture.

    No, I would not recommend this to a friend