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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 1712 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,712 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully with all my Apps. Outstanding picture.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome....only problem...didnt have a remote, cord or manual in the box....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brrrrrrrr,

      I'm happy to hear that you are enjoying your CU7000 TV. If you purchased brand-new and unopened, please contact Samsung Customer Support, and a representative will gladly help you regarding your missing accessories. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great TV. Sounds picture is great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase along with great customer service at the Westland location. The quality was a great incentive to buy and did not let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. bought the open box and it was missing the remote control. I ended up buying a universal but would have liked if it at least said it was missing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first 1 of these i bought and since purchased a second great tv for features and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry Lane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is a great bye. I am very happy with what I purchased. The salesman was great. Delivery was great all in all my whole experience has been excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display and performance. I liked free samsung tv included.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung the Tv good .. I really love it the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and the exterior is beautiful perfect for your family room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture can be vivid in SDR but color accuracy is difficult to impossible to achieve. HDR brightness is not impressive even at maxiumum brightness. Motion smoothness and response time is good. Id spend money on a better TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PatrickS,

      Thank you for sharing your thoughts on the picture quality of your CU7000 TV. In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if your picture is not to your liking.

      You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best TV i've ever owned, the features are amazing and I think it looks amazing! It was perfect for what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy as millions

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best TV in this world I’m so happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be too soon to speak on this tv beings i just bought it a month ago, but ill just say this ive been buying samsung products for a while now, and they always outlasted other brands and are of good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV! Very user friendly. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works well and looks good would recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. The clarity is awesome. However, it doesn’t let me mirror my phone to the tv and it isnt very clear yo navigate. Other than that, no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok 4 what I was wanting 2 use it 4, the specifications said it has "edge-lit" backlighting on it but I don't see ANY lights on the edge or back. I sent a message on Twitter 2 Samsung asking if it is supposed 2 have them cause stores don't always get it right, u'd think it would b a simple yes or no answer but no, they keep asking all these questions that have nothing 2 do with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShannanS,

      We appreciate your review of the CU7000 TV. Please know that the specifications refer to the lighting inside the TV that lights up the screen; its role is to power our outstanding picture on the screen. The lighting will not be on the outside of the TV.

      If you have any more questions or need help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Samsung it was price very nicely compared to other

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Crisp and clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear crisp picture, love it!!!!!!!!!!!!!!!!!

    I would recommend this to a friend