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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1718 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,718 reviews
  • Rated 5 out of 5 stars

    Curbside Pickup for the Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV online and chose curbside pick up. The staff helped load it into our car and we were off! So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv so much and it was ready so fast when I ordered it everything is great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT STORE !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at the store was great help and the T.V. i purchased is also great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful TV, setup and remote tricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sync well with the sonos soundbar. You have to control the sound on the soundbar with the app on phone. Also mute doesn't work on the remote. Beautiful display. But some annoying things about logistics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 75" TV Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only an excellent value but great specs. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! I really use it more than i expected one of my best purchases from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Buy's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best TV it's not the worst TV it's just right and for that price. I'd buy it again. Keep it up Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works real good and the graphics is amazing good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in quality of sight and sound, as compared to more expensive televisions, is hard to notice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great definition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, definition and speed. Was easy to install and the delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always is the best buy! TV and Best Buy service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB personnel did not read deliverly instructions!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functions great. However Best Buy did not read the delivery instructions. They delivered to wrong gate!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    This is my 4th samsung and my last Samsung in yr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past 14 months I have purchased 4 samsung tv's two ended up in a dumpster and this ones fait has not been decided. A PLETHORA OF ISSUES rangeing from remote stops working... the tv os freezes, major bluetooth soeaker bar connection...it drops the connection and will not reconnect until you reboot the tv remove the soundbar then you ran reinstall the sound bar and hope it stays connected for the rest ov the movie nevermind the fact you just spent 45 min. Troubleshooting..rebooting..remiving and reinstalling. I ALSO purchased a samsung microwave range hood... those issues are not for this but juat know the quality is the same... there isn't any.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      I'm sorry to hear about the issues you have experienced with the Samsung CU7000 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      I have a few recommendations that may improve your experience.

      1. Use 5Ghz Wi-Fi if possible
      2. Try wired LAN if available
      3. Try repositioning the router, so there are no obstacles between your TV and the router
      4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      If you continue to have issues, please give us a call so that we may better support you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. This is my first smart TV and it does not disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 75” Class CU7000 Crystal UHD 4K Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and does what I need it to do but keep in mind so many movie shows or TV will have the black bars or the image size reduced Also the picture isn't the most amazing. but for the price, I'm glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome affordable tv, great features. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We have Samsung Galaxys at home and they connect so good! And video quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned, I didn’t have space, the service at Best Buy was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Superbowl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Gorgeous picture clarity. Firs perfect above fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart tv samsung is perfect and the price well everything is good

    I would recommend this to a friend