Customer Ratings & Reviews
- Model:
- UN75CU7000FXZA
- SKU:
- 6537373
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.
This summary was generated by AI based on customer reviews.
Sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Still a little laggy with certain sports.
I would recommend this to a friendScreen Mirroring
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we airplays there is no sound and don’t know what to do please help.
I would recommend this to a friendIts just ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok. Pretty expensive. For such an expensive tv what a trash thin remote. The quality is so so
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but the volume is not the best, I guess you get what you pay for.
I would recommend this to a friendSolid TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid TV… I’m no expert, but I don’t have any complaints.
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Tv and they came an mounted it for me. I’m a happy!
I would recommend this to a friendgood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needs to have a better remote, overall a nice tv for the price
I would recommend this to a friendmanufacturing flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung pre-installed software requires one to sometimes power the tv on 3 times before a channel is acquired. The tv also turns itself off and attempts to go to the Samsung preinstalled program all by itself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimm,
Thank you for purchasing the Samsung CU7000 TV. I’m sorry to hear you’re experiencing issues. Please try a few troubleshooting steps that may help solve these issues:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.
4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colour display on the screen and the crisp audio.
I would recommend this to a friendJeffs shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to do business l love best buy my special place
I would recommend this to a friendGreat resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from turning my ps5 on every time i turn it on its amazing
I would recommend this to a friendLovingthis new screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great addition to our living room. Bright and clear views.
I would recommend this to a friendbeautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful tv however it is a bit slow for some reason
I would recommend this to a friendSamsung - 75” Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our purchase of the Samsung - 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023).
I would recommend this to a friendAverage Television’s quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this television’s quality. It is an average television in terms of picture, sound, and brightness. It loses connection frequently.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MauricetteG,
We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image and sound quality is essential to us and will be shared with our internal teams. Please try adjusting the below settings to improve your overall experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, if the picture you are seeing is not to your satisfaction, go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
You can also adjust your sound mode by going to Settings> All Settings> Sound> Sound Mode.
Finally, I recommend running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Came with two left feet, Best buy did not help.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE BEFORE YOU BUY. I bought this 75 inch Samsung brand new. I told the guy i would pick up next day since i didnt have a truck. He sold it out the door i guess and he had to return it and exchange it on the system to set it to be picked up the next day. Next day i picked it up, I get home and take it out and i had 2 left feet for the TV. I went back to best buy and they said they could not help me get a right foot for the TV and my only option was to return it. But i couldnt return it because it had already been returned in the system when the guy messed up on the sale. So they said my best option was to pay another $50 for some universal TV stand. So be aware before you buy this that it may come defective and Best buy will not help unless its returned completely. Which i couldnt do because of a mess up on their end.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeromy,
We appreciate you sharing your in-store purchase experience at Best Buy. I recommend providing them with feedback directly at the local store as well.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are not good, it looks a little blurry The colors are not good, it looks a little blurry, it's not to my liking
I would recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two years and screen with black big line, waste my money
No, I would not recommend this to a friendLow volume quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are not the best. You have to raise the volume way more than other TVs to barely get good audio. Had to get a sound bar to counteract the low-quality sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi kyosha,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Decent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. TV picture and sound not really that good. However, for the size and price it’s a decent TV.
No, I would not recommend this to a friend