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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 325 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 325 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has excellent picture quality and loads app quickly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv nice quality ,,............................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live everything about my television, it's bigger

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simonamia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente quality, maybe the same sound needs to be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the TV, so far all is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with samsung sound bar, this tv works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but have little issue.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to TV, but I had a few problems to connect my speaker through wire. The wire now is stuck to the TV and I can not get it out but other than that I really enjoying this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Overall nice picture. The size is exceptional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV but dont notice much difference from 7000

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but not sure if I notice any difference between the 7000 for the price. It's heavy ... And was ackward to hang but manageable. I don't like where the power cable was placed in the back. Wish it was more to a side. Sound quality is poor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv we've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Great picture and so great for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great smart TV. Easy to use and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and was very great with my you tube tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HatcherD,

      Thanks for your purchase and for letting us know that you are enjoying your new CU8000 TV while enjoying the YouTube TV app, one of the hundreds available in the built-in app store.

      If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Samsung 75” crystal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good but missing parts I try to get the parts when I called customer service and they send me back to the store to pick up the missing parts after I was at the store they told me they didn’t have the parts with them so I call back and they send me to another Best Buy well been back and forward wasting my time and gas and after my third time they just offered me to return the product bad service, so far still have the tv in the box cause I haven’t bought a stand for it or a wall bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy purchase, walked in the store had the TV purchased and arrangements for delivery all made in about 10 minutes. Very nice salespeople, very nice delivery people who were on time..... all around a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning visuals to immersive sound, this TV promises an enhanced viewing experience. Let's dive into the key features and performance aspects that make it stand out in the crowded market of television products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv, average colors and quality. Its a tv. Not too shabby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new tv and I’m glad I went with the brand I’ve always liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service, and knowledge of products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is over-the-top. Every time I go to Best Buy, I always speak to someone that is kind and courteous is a true professional in their field.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but has it’s flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for visual and audio quality, but does have occasional glitches that make it quite annoying. I’d recommend on a deal, but not worth retail price in my opinion as there’s better alternatives.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChowdhuryY,

      Thank you for your feedback on the user interface of the CU8000 TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung #1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this as it was to large for the area. But Samsung was still the brand we went with. Have had great success with all Samsung TV's we have ever purchased

    I would recommend this to a friend