Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 325 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 325 reviews
  • Rated 3 out of 5 stars

    It's average.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has average specs. The quality of video isnt anything to brag about but is 100% better then TLC or the cheaper brands. Game mode js okay but the hdr just shoots white so hard that its blinding even after fixing it through the tv settings and console. Now for movies on Youtube. It has a heck of a time even with it being plugged up. It pauses the audio off and on ever 30 seccounds. I have to the console to watch movies from the xbox app instead of the youtube app on the tv. Its the only app that has isssues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Coffee,

      We appreciate your feedback on the CU8000 TV. Please know we are here to help and have a few suggestions that may improve your experience with the YouTube App.

      First, I recommend running a cold reboot on your TV. There are two ways to do this:

      1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
      2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.

      Next, I recommend ensuring the YouTube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.

      Then, we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “YouTube” and then select “Reinstall.”

      Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Nothing beats the value. It comes with a lot of top tier features especially if you are already in the Samsung ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We love how clear the screen is and it matched all our expectations. Added bonus was the price during Black Friday sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” of tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked as expected. Replaced 75” that did not survive our move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best TV I ever bought. and the customer service from best buy in helping me purchase was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the TV were AMAZING and professional and very knowledgeable - we love the TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    75 inch samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good set so far, service info, very poor, set up info ,very poor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice team from Best Buy did very good job to setup TV for our subscriptions. Team was knowledgeable, polite. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service and installation. Geek Squad was prompt, efficient, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. SILIANA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, store is always clean, and friendly employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mazing TV. Love it nice and clean screen for enjoy movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. Only downside is the weird white spots when the TV is on the screen is black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING!!! I love itt!!! Awesome quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best and most excellent choice ever made....sales person was pretty awesome too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks and sounds great. the gentleman who helped us was super friendley and was a great help in picking the right tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average tv

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but i had to return two of them because of slight backlight bleeds around screen. Those are visible in dark’s backgrounds like netflix homescreen or any videos with gray/dark colors is not a big think but i really couldn’t stand seeing those small clear stains. Besides that everything was great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive, great quality screen if you want Samsung at a reasonable price here it is!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good except when streaming the picture quality is fuzzy for a few minutes before it gets clear on some apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aprice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with grest graphics Yhe gaming hub is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We always buy Samsung televisions. Best Buy customer service was excellent.

    I would recommend this to a friend