Customer Ratings & Reviews
- Model:
- UN75CU8000FXZA
- SKU:
- 6537368
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) favorably for its picture quality, with many users noting its excellence. Additionally, users appreciate the TV's connectivity and ease of use. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has excellent picture quality and loads app quickly
I would recommend this to a friend - Pros mentioned:Picture quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good but too expensive. Yes you can buy it.
I would recommend this to a friend - Pros mentioned:Picture quality
Really nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv nice quality ,,............................
I would recommend this to a friend - Pros mentioned:Picture quality
great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a great product, i'm so happy with my purchese
I would recommend this to a friend - Pros mentioned:Picture quality
Simonamia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente quality, maybe the same sound needs to be better
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live everything about my television, it's bigger
I would recommend this to a friend - Pros mentioned:Picture quality
Great size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of the TV, so far all is working well.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with samsung sound bar, this tv works perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv we've ever owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture and so great for streaming
I would recommend this to a friend - Pros mentioned:Picture quality
Dar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and was very great with my you tube tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi HatcherD,
Thanks for your purchase and for letting us know that you are enjoying your new CU8000 TV while enjoying the YouTube TV app, one of the hundreds available in the built-in app store.
If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
Great TV but dont notice much difference from 7000
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but not sure if I notice any difference between the 7000 for the price. It's heavy ... And was ackward to hang but manageable. I don't like where the power cable was placed in the back. Wish it was more to a side. Sound quality is poor
I would recommend this to a friendBig screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy purchase, walked in the store had the TV purchased and arrangements for delivery all made in about 10 minutes. Very nice salespeople, very nice delivery people who were on time..... all around a great experience!
I would recommend this to a friendGood but have little issue.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to TV, but I had a few problems to connect my speaker through wire. The wire now is stuck to the TV and I can not get it out but other than that I really enjoying this TV
I would recommend this to a friendSamsung 75” crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product good but missing parts I try to get the parts when I called customer service and they send me back to the store to pick up the missing parts after I was at the store they told me they didn’t have the parts with them so I call back and they send me to another Best Buy well been back and forward wasting my time and gas and after my third time they just offered me to return the product bad service, so far still have the tv in the box cause I haven’t bought a stand for it or a wall bracket
I would recommend this to a friendGreat customer service, and knowledge of products!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is over-the-top. Every time I go to Best Buy, I always speak to someone that is kind and courteous is a true professional in their field.
I would recommend this to a friendSamsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new tv and I’m glad I went with the brand I’ve always liked.
I would recommend this to a friendDo not recommend in this size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung 8000 series tv but first time in a 75 inch. The picture quality on all my other ones, 55in and smaller are much better. I even returned the first 75inch thinking something was wrong with it as had white spots on dark scenes but the new one had it too. Its flimsy and bends easy. Do not recommend anything bigger then 75 as for some reason Samsung can't make a good tv any bigger then that
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Eric,
We appreciate your feedback on the image quality of the CU8000 TV. I have a few troubleshooting steps to resolve any issues you are experiencing with the picture you are seeing.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the shadows still appear after replacing the cable, troubleshoot the external device.
- If shadows appear during the Picture Test, proceed to the next step.
If dots/shadows appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~Samsung Advisor
Great product but has it’s flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great for visual and audio quality, but does have occasional glitches that make it quite annoying. I’d recommend on a deal, but not worth retail price in my opinion as there’s better alternatives.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ChowdhuryY,
Thank you for your feedback on the user interface of the CU8000 TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Not too shabby
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, average colors and quality. Its a tv. Not too shabby.
I would recommend this to a friendSamsung #1
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this as it was to large for the area. But Samsung was still the brand we went with. Have had great success with all Samsung TV's we have ever purchased
I would recommend this to a friend
