Customer Ratings & Reviews
- Model:
- UN75CU8000FXZA
- SKU:
- 6537368
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) favorably for its picture quality, with many users noting its excellence. Additionally, users appreciate the TV's connectivity and ease of use. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Good but have little issue.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to TV, but I had a few problems to connect my speaker through wire. The wire now is stuck to the TV and I can not get it out but other than that I really enjoying this TV
I would recommend this to a friendSamsung 75” crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product good but missing parts I try to get the parts when I called customer service and they send me back to the store to pick up the missing parts after I was at the store they told me they didn’t have the parts with them so I call back and they send me to another Best Buy well been back and forward wasting my time and gas and after my third time they just offered me to return the product bad service, so far still have the tv in the box cause I haven’t bought a stand for it or a wall bracket
I would recommend this to a friendGreat customer service, and knowledge of products!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is over-the-top. Every time I go to Best Buy, I always speak to someone that is kind and courteous is a true professional in their field.
I would recommend this to a friendGreat product but has it’s flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great for visual and audio quality, but does have occasional glitches that make it quite annoying. I’d recommend on a deal, but not worth retail price in my opinion as there’s better alternatives.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ChowdhuryY,
Thank you for your feedback on the user interface of the CU8000 TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Samsung #1
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this as it was to large for the area. But Samsung was still the brand we went with. Have had great success with all Samsung TV's we have ever purchased
I would recommend this to a friendSamsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new tv and I’m glad I went with the brand I’ve always liked.
I would recommend this to a friendNot too shabby
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, average colors and quality. Its a tv. Not too shabby.
I would recommend this to a friendIt's average.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has average specs. The quality of video isnt anything to brag about but is 100% better then TLC or the cheaper brands. Game mode js okay but the hdr just shoots white so hard that its blinding even after fixing it through the tv settings and console. Now for movies on Youtube. It has a heck of a time even with it being plugged up. It pauses the audio off and on ever 30 seccounds. I have to the console to watch movies from the xbox app instead of the youtube app on the tv. Its the only app that has isssues.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Coffee,
We appreciate your feedback on the CU8000 TV. Please know we are here to help and have a few suggestions that may improve your experience with the YouTube App.
First, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the YouTube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then, we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “YouTube” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We love how clear the screen is and it matched all our expectations. Added bonus was the price during Black Friday sales.
I would recommend this to a friendSamsung purchase 75 inch tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best choice I made was purchasing this Samsung TV. I’m really enjoying my new tv. It looks great on my wall.
I would recommend this to a friendVery Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service and installation. Geek Squad was prompt, efficient, and courteous.
I would recommend this to a friend75 inch samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good set so far, service info, very poor, set up info ,very poor.
No, I would not recommend this to a friendGreat TV for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. Only downside is the weird white spots when the TV is on the screen is black.
I would recommend this to a friendMs. SILIANA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, store is always clean, and friendly employees
I would recommend this to a friendQuality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good except when streaming the picture quality is fuzzy for a few minutes before it gets clear on some apps
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our best and most excellent choice ever made....sales person was pretty awesome too
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mazing TV. Love it nice and clean screen for enjoy movies
I would recommend this to a friendA must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive, great quality screen if you want Samsung at a reasonable price here it is!!
I would recommend this to a friendAverage tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but i had to return two of them because of slight backlight bleeds around screen. Those are visible in dark’s backgrounds like netflix homescreen or any videos with gray/dark colors is not a big think but i really couldn’t stand seeing those small clear stains. Besides that everything was great.
No, I would not recommend this to a friendAprice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with grest graphics Yhe gaming hub is excellent
I would recommend this to a friend