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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 325 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 325 reviews
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a quick and easy purchase I had no trouble once I came in. I got my stuff and I went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase i am enjoying my new tv best buy has great price on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Was the Best Buy ever. I really recommend this item!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase at a time when it was really needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, tv great price thank uuuuuuuuuiuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything I was looking for after long time waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and got me out quickly. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the only TV I buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs! They connect to Directv Streaming app very well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service amazing products as always .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv could be a lot better if it had Alexa without remote

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv 75”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is ok Didnot have a maunel It is hard to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lumi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV The process and shipping in time, Nice Service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a 3 for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a little to give a Review. I’m giving it 3stars because this is my 3rd Samsung TV, my last was the 65 of the earlier 8 series & I must say the picture was even better than this. There’s too much Contrast or something that makes the pictures not look too original. I’m hoping with Software Ugrades, we’ll get there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ayodeji1,

      We appreciate you sharing your experience with the CU8000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
      1. Standard: This is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. \

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness, and more (All Settings > Picture > Expert Settings).

      I also recommend ensuring you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Go big or go home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Love the price as well as the brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good but too expensive. Yes you can buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product, i'm so happy with my purchese

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television is a great value for a great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 18 months ago-half the screen is black. The warranty expired 6 months ago. The cost to attempt to repair it is nearly the cost of a new TV. $950 is a lot of money for a TV that only lasted 18 months. Now I have to worry about disposing of this huge piece of garbage. Samsung should be ashamed of themselves for selling such garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend in this size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung 8000 series tv but first time in a 75 inch. The picture quality on all my other ones, 55in and smaller are much better. I even returned the first 75inch thinking something was wrong with it as had white spots on dark scenes but the new one had it too. Its flimsy and bends easy. Do not recommend anything bigger then 75 as for some reason Samsung can't make a good tv any bigger then that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eric,

      We appreciate your feedback on the image quality of the CU8000 TV. I have a few troubleshooting steps to resolve any issues you are experiencing with the picture you are seeing.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.

      Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
      - If the shadows still appear after replacing the cable, troubleshoot the external device.
      - If shadows appear during the Picture Test, proceed to the next step.

      If dots/shadows appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Sports tv only

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has back lights all over durning dark scenes, fine as long as screen has full color, not good for tv shows

    No, I would not recommend this to a friend