Customer Ratings & Reviews
- Model:
- UN75CU8000FXZA
- SKU:
- 6537368
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) favorably for its picture quality, with many users noting its excellence. Additionally, users appreciate the TV's connectivity and ease of use. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
75” CU8000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with the television, the set up and Holloway service, and the removal of my old television.
I would recommend this to a friendGood 2nd tv.. horrible main tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggles with sports and fast moving action movies. Great size for price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JermaineW,
We appreciate your feedback on your CU8000 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Se
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very pleasant and friendly customer service
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far. Need to have a sound bar the speaker and not loud.
I would recommend this to a friendI like the tv color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But not the tv speakers need to improve the sound system
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best love love love I'm thinking of getting another one for our bedroom
I would recommend this to a friend75 inch Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience buying a 75 inch Tv. It was easy process.
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible remote, sound not strong , you tube TV loaded.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a quick and easy purchase I had no trouble once I came in. I got my stuff and I went out.
I would recommend this to a friendGreat prices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase i am enjoying my new tv best buy has great price on TV
I would recommend this to a friendGoing to buy another one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. Have this television in my bar, looks great.
I would recommend this to a friendLove IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! Was the Best Buy ever. I really recommend this item!!!
I would recommend this to a friend75" Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything I was looking for after long time waiting.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and got me out quickly. Love the TV.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv could be a lot better if it had Alexa without remote
No, I would not recommend this to a friendIt’s a 3 for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a little to give a Review. I’m giving it 3stars because this is my 3rd Samsung TV, my last was the 65 of the earlier 8 series & I must say the picture was even better than this. There’s too much Contrast or something that makes the pictures not look too original. I’m hoping with Software Ugrades, we’ll get there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ayodeji1,
We appreciate you sharing your experience with the CU8000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: This is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. \
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness, and more (All Settings > Picture > Expert Settings).
I also recommend ensuring you are running the latest Firmware Update. Go to Settings> Support> Software Update.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service amazing products as always .
I would recommend this to a friendGreat all around TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Television is a great value for a great product
I would recommend this to a friendDo not recommend in this size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung 8000 series tv but first time in a 75 inch. The picture quality on all my other ones, 55in and smaller are much better. I even returned the first 75inch thinking something was wrong with it as had white spots on dark scenes but the new one had it too. Its flimsy and bends easy. Do not recommend anything bigger then 75 as for some reason Samsung can't make a good tv any bigger then that
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Eric,
We appreciate your feedback on the image quality of the CU8000 TV. I have a few troubleshooting steps to resolve any issues you are experiencing with the picture you are seeing.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the shadows still appear after replacing the cable, troubleshoot the external device.
- If shadows appear during the Picture Test, proceed to the next step.
If dots/shadows appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~Samsung Advisor
Extremely disappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 18 months ago-half the screen is black. The warranty expired 6 months ago. The cost to attempt to repair it is nearly the cost of a new TV. $950 is a lot of money for a TV that only lasted 18 months. Now I have to worry about disposing of this huge piece of garbage. Samsung should be ashamed of themselves for selling such garbage.
No, I would not recommend this to a friend