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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 326 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) favorably for its picture quality, with many users noting its excellence. Additionally, users appreciate the TV's connectivity and ease of use. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-326 of 326 reviews
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. Looks great. Not as good as our OLED but its also like half the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Obsolete not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has missed the future of what is important in a TV, especially in 2023. The brand has allowed software financial battles to destroy future value. A good TV should not be obsolete is such as short few years. The "App Store" is a disaster. The interface is obsolete. The LED is old tech but is actually okay in dim light. There are far better picks, I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scott,

      We appreciate your feedback on the CU8000 TV's user interface; please know it will be shared with our internal teams. If there's ever anything we can do for you, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    75 samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service..very helpful... ..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was timely available and met expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    samsung tvs were all i ever owned forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the absolute best tv ive ever owned!! the graphics were amazing the color and clarity was so sharp the sound was great. it was a beautiful thing until 2 days later, it broke. it just stopped working!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello brody02,

      Thank you for purchasing Samsung's 75" CU8000 TV and sharing your review. This is definitely not the product experience we want for you.

      So that we can better assist you, please reach out to Samsung Support via:
      1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "TVs."
      2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.

      Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    BUY A EXTENTED WARRANTY!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV less then two years ago and last week the color panel went bad. Now their is no picture, just a black screen. Thankfully we bought a 5 year warranty. Samsung is making the TV's cheaper & cheaper. If you buy a samsung, MAKESURE you but a 5 year extended warranty!!!!

    No, I would not recommend this to a friend