Customer Ratings & Reviews
- Model:
- UN75CU8000FXZA
- SKU:
- 6537368
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Miner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was timely available and met expectations.
I would recommend this to a friend- Pros mentioned:Picture quality
samsung tvs were all i ever owned forever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was the absolute best tv ive ever owned!! the graphics were amazing the color and clarity was so sharp the sound was great. it was a beautiful thing until 2 days later, it broke. it just stopped working!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello brody02,
Thank you for purchasing Samsung's 75" CU8000 TV and sharing your review. This is definitely not the product experience we want for you.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "TVs."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
~Samsung Advisor
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for about 10 days now todays date (5-18-2023) it gives a great picture onnlive tv or sports, older shows like friends, seinfeld etc. Not great at all. Even misic videos.. i can tell you that my 46 in samsung gives alot better picture then this 75 in. I'm thinking about calling best buy and seeing what they can do with a swap or exchange for a different tv... on this tv on some of the black it looks pixelated even on new commercials that have come out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertR,
We appreciate you sharing your experience with the CU8000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
I also recommend ensuring your Firmware is up to date with the latest update. Go to Settings> Support> Software update.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
So So not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks great but it’s kinda of slow pic movements. And when streaming it keeps freezing as well as the quality isn’t good. I was hoping it was a great TV like my other Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mariver333,
We appreciate your feedback on your CU8000 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
I also recommend ensuring your Firmware is up to date. Go to Settings> Support> Software Update.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
BUY A EXTENTED WARRANTY!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV less then two years ago and last week the color panel went bad. Now their is no picture, just a black screen. Thankfully we bought a 5 year warranty. Samsung is making the TV's cheaper & cheaper. If you buy a samsung, MAKESURE you but a 5 year extended warranty!!!!
No, I would not recommend this to a friend