Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
Screen detaching
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is falling out of our tv just 2 months after purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matthew,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6950 TV. Your feedback is important to us and will be shared with our product teams.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN75DU6950FXZA/
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Freezes up when streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps freezing up and resetting. Returning to the store
No, I would not recommend this to a friendBrand response from Samsung
Posted .MauriceR,
If you have not returned your unit, we are available and happy to assist you with troubleshooting or to set up a warranty appointment.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Pro
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes too often. Never had this problem in a Samsung tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Manny,
Thank you for letting us know about the issues you are having with your DU6900 TV freezing often.
First, let's ensure you are running the latest Firmware Update. Go to Home > Settings > Support > Software Update.
If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
For more help, please contact Samsung TV Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how easy it was to setup and also with previous account from SmartThings it makes everything easier. Love the pixels and the 4k, in and out of apps and overall the greatness of a smart TV
I would recommend this to a friendgreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value of the money, I dislike the old remote control, which is not Bluetooth. But everything else is very good.
I would recommend this to a friendSamsung 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv, it fit perfectly in my living room and the picture quality is so clear.
I would recommend this to a friendSamsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product! I love the size of the box, and I like the look of this product.
I would recommend this to a friendGood for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it for, like others have said, the sound isn't great but I'm looking at getting a cheap sound bar to help with that. The picture is good and this is overall a good deal for the price, especially when it's on discount.
I would recommend this to a friendPerfect picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv . It has an awesome picture. Worth the purchase
I would recommend this to a friendNice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for the living room, sounds nice and good quality
I would recommend this to a friend75" Samsuung Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price, widest selection, quality and value. Delivery was perfect. I only go with BestBuy for ALL my TV and audio purchases, as always a smooth, perfect transaction.
I would recommend this to a friendGREAT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy from Best Buy. It's a real Smart TV. It's larger than I thought. I am going to put it on the wall eventually. I will come back to see what I might need to accomplish that feat. I may have to add a surround sound too. Its loud, but I want to feel the roar and rumble from watching the movies. Thank you for the Quick Delivery also.
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung TV! The picture looks amazing — super clear and colorful, and everything just pops. It was easy to set up, and the smart features make it really fun to use. Perfect for movie nights or streaming shows.
I would recommend this to a friendSamsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv does the job and big screen like theatre and sound bard bought separately
I would recommend this to a friendno audio ports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there are no audio ports on this tv, cannot connect to sounds system.
No, I would not recommend this to a friendExcellent picture quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv and it looks great mounted on a wall! Would definitely recommend getting a sound bar though. The sound quality is terrible.
I would recommend this to a friendMy experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does really good as a smart TV is just sometimes glitches
I would recommend this to a friendSamsung #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for the price. Perfect to watch the big game
I would recommend this to a friendTV no so...... smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stuck in Smart TV mode, so will not start on the Xfinity app. We have tried all the recommended fixes.
No, I would not recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a good tv no issue hopefully won’t have any. Good quality
I would recommend this to a friend