Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- |
- SKU:
- 6594898
Customer reviews
Rating 4.3 out of 5 stars with 2002 reviews
(2,002 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good … I’ve only had it a month now but so far I really love it ! I’m old so I’m still learning how it works lol. But it’s still real easy for us old folks lol It also has a gaming screen for the younger people. Wish I had enough energy to try it lol
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my Samsung 75”tv Thank you Best Buy for making it affordable to own such a nice tv.
I would recommend this to a friendRated 4 out of 5 stars
TV delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice TV, just the sound It’s a little bit soft, but everything it’s okay with it, the delivery was on time and the guys were kind
I would recommend this to a friendRated 4 out of 5 stars
Great customer service and great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service , the product is great but the sound is not good
I would recommend this to a friendRated 5 out of 5 stars
Home Movie Theater
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re so happy with our purchase and so Thankful for Dana the Manager at Bestbuy. Dana is very professional & courtesy! Thank you for all your help Dana!
I would recommend this to a friendRated 4 out of 5 stars
Tv
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and efficient delivery of the 75” DU6950—arrived safely and on time.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Television
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! I purchased it on my birthday and i got a good deal on it. Me and my family watch a lot of movies and this tv is perfect for you.
I would recommend this to a friendRated 4 out of 5 stars
Samsung DU6950 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the better deal on 75 inch TV. I bought 2 TVs. Over all the quality was good.
I would recommend this to a friendRated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but theres a reason for that. This purchase was to replace a older sumsung 75 in .. it seems like cheaper quality and not to mention i returned it for a tcl brand. This model would randomly turn off and pop up a house rocking and throwing confeditie out of it like when it first boots up. Samsung couldnt even give me a reason why or what it was.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ReyR,
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Rated 3 out of 5 stars
Samsung du6950
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took my tv back because you can see the led panel when it was blafk it was an open box that said excellent condition ask best buy said they went to installed at customer but tv was too big so i got $100 off the price of a new one but i was gonna exhange for another one but tried charged me the 100 for the new one even tho i basically wasted my time .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brentsherk,
Please know you are leaving a review for the DU6950 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 5 out of 5 stars
Happy Birthday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase in terms of quality and price. Excellent customer service and the best birthday present for my daughter.
I would recommend this to a friendRated 5 out of 5 stars
Big TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I made this purchase this is the first big tv I ever bought
I would recommend this to a friendRated 5 out of 5 stars
Best buy is very best and best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compare to other I think they best for there price and quality also they give you 15 day return policy i think this is good for home most of stuffs to buy here
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is a excellent product has a colors that i can adjusted and really i like it the imagenes is like a real i love it this product
I would recommend this to a friendRated 1 out of 5 stars
Extremely poor quality produc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has settings for microphone but the actual TV does not have microphone to use. TV tells you to use or you're able to use a microphone but there is none. Very slow when using Apps, also it does not fallow setting when you set to your desire or set to what ever you want. It does whatever it wants. Doesn't respond to sentings. I don't recommend it. Screen panel was coming off from the actual frame, seems like a cheap glue was used.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eddie,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Rated 3 out of 5 stars
Good nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry level TV. Affordable. if you don't have a lot of expectations, this could be the right TV for you. Software runs a little slow on my TV. You will definitively need something external for the audio.
I would recommend this to a friendBrand response from Samsung
Posted .LucaS,
Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~Samsung Pro
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service was in the store for a good two hours even got a matching sound bar
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this TV open box “good” condition. I love it, everything working as it should. And the price was great. Good pick
I would recommend this to a friendRated 5 out of 5 stars
My fave set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features and quality this set brings. I would recommend!
I would recommend this to a friendRated 3 out of 5 stars
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad tv picture is not as clear as I thought I it would be good price for the size get extra protection I feel it may not last. Most of all the sound is very poor my 40 sounds better than it sounds like a iPhone on low,I should have known that why Best Buy had a feel sound bar with. I expected more form Samsung
I would recommend this to a friendBrand response from Samsung
Posted .Trini,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro













