Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
No Worries, we have one .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was about the last one i bought, i had a 75in Samsung, was moving to a new apartment some one helping me bang it and it went out and you had the sam one for a good price .
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent and the screen is good 4K
I would recommend this to a friend - Cons mentioned:Remote control
Poorly Built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this tv is subpar and I would not recommendit. On day 4 the smart remote quite literally broke in my hand. I own several Samsung televisions and have never experienced this incredibly poor quality. I've called Samsung support and they refuse to warranty the remote. I understand they are unable to very mishandling of the remote so I purchased a new replacement Samsung remote online. As of writing this the review, the replacement remote, which is a samsung smart remote works only at times. This is not on Bestbuy, this is a poorly built product by Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nothanksamsung,
We appreciate you sharing your experience with the DU6950 TV and its remote. Please know that damage caused by accident, abuse, or misuse of the product is not covered by the manufacturer’s warranty.
We recommend the following troubleshooting steps to help fix your remote:
First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again.
Next, Check if the remote is sending an IR signal.Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control.
If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
- Pros mentioned:Picture quality
Five ⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I have had this tv a couples months it has beautiful color and easy functionality I am highly satisfied
I would recommend this to a friendBrand response from Samsung
Posted .CynthiaM,
Thank you for purchasing Samsung’s Crystal UHD 4K DU6950 Smart TV, which allows you to stream your favorite shows, play games, or even work out with a trainer. Experience everything you love with the Smart TV powered by Tizen!
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung Crystal UHD 75in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and amazing team. I bought the tv got it home and got some reason no picture but had sound. So we bring it back but forgot the cord and there team plugged a new cord in and got it to work. They exchanged the tv for a new one and when we got it home this one worked perfectly.
I would recommend this to a friendGreat for Business Applications Too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV installed in the conference room at my office. It's easy to connect to, not ugly, and works well for our purposes. I recommend this over any projector. We connect to it using screen mirroring on our Windows 11 Laptops.
I would recommend this to a friendGood tv bad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except the apps on the TV open up slowly and lag and the sound is bad. You cant change the sound quality so now i have to get a sound bar.
No, I would not recommend this to a friendBest for my business
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience buying this tv at the best buy store
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good … I’ve only had it a month now but so far I really love it ! I’m old so I’m still learning how it works lol. But it’s still real easy for us old folks lol It also has a gaming screen for the younger people. Wish I had enough energy to try it lol
I would recommend this to a friendSamsung tv 75 inches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se mira muy bien me gusto mucho por wl tamaño se mira perfecto
I would recommend this to a friendTV delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice TV, just the sound It’s a little bit soft, but everything it’s okay with it, the delivery was on time and the guys were kind
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute beast of a TV for an affordable price, sound can be a bit better though
I would recommend this to a friendBuy the TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was at a good price and we absolutely love it. It’s huge, and super fast. I love how the apps are organized and easy access.
I would recommend this to a friendHome Movie Theater
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re so happy with our purchase and so Thankful for Dana the Manager at Bestbuy. Dana is very professional & courtesy! Thank you for all your help Dana!
I would recommend this to a friendMediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but theres a reason for that. This purchase was to replace a older sumsung 75 in .. it seems like cheaper quality and not to mention i returned it for a tcl brand. This model would randomly turn off and pop up a house rocking and throwing confeditie out of it like when it first boots up. Samsung couldnt even give me a reason why or what it was.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ReyR,
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Great customer service and great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service , the product is great but the sound is not good
I would recommend this to a friendAwesome Television
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! I purchased it on my birthday and i got a good deal on it. Me and my family watch a lot of movies and this tv is perfect for you.
I would recommend this to a friendSamsung du6950
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took my tv back because you can see the led panel when it was blafk it was an open box that said excellent condition ask best buy said they went to installed at customer but tv was too big so i got $100 off the price of a new one but i was gonna exhange for another one but tried charged me the 100 for the new one even tho i basically wasted my time .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brentsherk,
Please know you are leaving a review for the DU6950 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Tv
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and efficient delivery of the 75” DU6950—arrived safely and on time.
I would recommend this to a friendSamsung DU6950 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the better deal on 75 inch TV. I bought 2 TVs. Over all the quality was good.
I would recommend this to a friend