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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 2109 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,109 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Samsung 75”tv Thank you Best Buy for making it affordable to own such a nice tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase in terms of quality and price. Excellent customer service and the best birthday present for my daughter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on the Black Friday sale last year December the reason why I give this tv a bad review is because the Tv screen has detached and I’ve only had the TV For under a year I’m not sure if I had a faulty tv but I will be contacting Best Buy immediately !!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Trey,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Best buy is very best and best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to other I think they best for there price and quality also they give you 15 day return policy i think this is good for home most of stuffs to buy here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I made this purchase this is the first big tv I ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a excellent product has a colors that i can adjusted and really i like it the imagenes is like a real i love it this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level TV. Affordable. if you don't have a lot of expectations, this could be the right TV for you. Software runs a little slow on my TV. You will definitively need something external for the audio.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      LucaS,

      Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service was in the store for a good two hours even got a matching sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this TV open box “good” condition. I love it, everything working as it should. And the price was great. Good pick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad tv picture is not as clear as I thought I it would be good price for the size get extra protection I feel it may not last. Most of all the sound is very poor my 40 sounds better than it sounds like a iPhone on low,I should have known that why Best Buy had a feel sound bar with. I expected more form Samsung

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Trini,

      Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Tv samsung 75"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent care. very friendly patient employees helped me choose the best within my budget. no problem to buy and always the best brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little larger than anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulkier than I had expected, but so far all good. It’s good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best movie nights ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! We have movie nights now and the whole family love it!! Best Buy and Samsung for the win!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 75” inch Crystal UHD Samsung, this has made our holidays extra special. The features are amazing and the screen quality is just Crystal clear. 5 starts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super low end.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Was super cheap and came with free 32inch. Lags alot. Not good for sports or action movies. Super cheap and flimsy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Richnogg,

      Thank you for choosing the Samsung DU6950 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      To address the lagging issue, let's first ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    My fave set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and quality this set brings. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, with apple tv and google included. Samsung TV channels also included which are very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Just wish the speakers were louder….had to add a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great price. We chose the 75” because we had the room and it’s perfect. Great clarity and surpassed all of my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Clarity of the TV, only down fall is the sound quality.

    I would recommend this to a friend