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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 2014 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,014 reviews
  • Rated 1 out of 5 stars

    Never seen this before

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen just fell completely off while I was taking a nap. Good thing glass didn't go everywhere. We've had this TV 6 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Afwxchick,

      Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.

      Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in December and here we are in march 3 months later with a huge line going through the bottom. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanielleB,

      Thank you for purchasing the Samsung DU6950 TV and for sharing your experience with your TV not displaying correctly. You may want to try the following troubleshooting steps:

      1. Run a Picture Test on the TV.

      Navigate to Settings> Support> Device Care >Self Diagnosis. Then select Picture Test >OK> view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time.

      2. Determine if lines are appearing during the Picture Test.

      Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
      - If the lines still appear after replacing the cable, troubleshoot the external device.
      - If lines appear during the Picture Test, proceed to the next step.

      3. Request service if lines appear during the Picture Test.

      If you see lines during the Picture Test, please visit our Support Center to request service. Make sure you have the TV's model code, software version, and serial number when calling.

      In some cases, lines (especially if they are black) can be caused by a cracked screen. If this is the case, it would still need service if you want to fix it. However, since physical damage is not covered by the warranty, it may be more economical to buy a new TV rather than pay for repairs and a new screen.

      Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Bad buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is comming off have never had this happen before

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JavierC,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can best provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Tv broken

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened the box to use and tv was broken and no cable or remote in the box

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      KwesiG,

      It sounds like you may have received an open box model, as the DU6950 does come with a power cable and remote. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.

      If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected and everytime I start watching after a while it goes back to main menu or starts buffering and is getting annoying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MauricioZ,

      Thank you for letting us know about the issues you are having with your DU6950 TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Still not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were all types of mixup with a delivery, and I still have not received a phone call back with regard to that!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanielG,

      Please know you are leaving a review for the DU6950 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Port count

    Rated 5 out of 5 stars

    Fantastic picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Black Friday deal and delivery was free. (good thing as it wouldn't have fit in my car!) It was packaged securely and delivered directly to the destination room. It was easy to set up - simply insert the legs into one of the two leg locations (close together, or farther apart). I used the eARC HDMI port to plug into my A/V receiver, an ethernet cord (not necessary since it's a smart TV) and the power cord. Set up can be accomplished via a QR code and the Samsung App or with the remote. I opted for the remote control method after a couple of unsuccessful attempts with the app. After a brief hardware/software update, it was up and running! The colors are intense and although there is an option to allow for auto-adjustment, I chose the Dynamic setting. It produces the bright, vivid colors that I prefer. The sound through the TV is good but I definitely like the full stereo effect I get through the A/V receiver. There is not an "audio only" output so it's either TV sound, or an HDMI cable (into soundbar or A/V receiver). Not only is it a smart TV but it actually connected to my A/V receiver's remote so now only one remote/button to turn everything on! Using the remote, it changes easily between sources and is already loaded with the most popular apps (Prime and Netflix). The Tyzen operating system works smoothly and offers Google voice assistant. Although this model only offers 2 HDMI ports, that's all I needed since I run everything through my A/V receiver. Be sure to verify how many inputs you really need before purchase. I've now got six Samsung TV's - 46" - 75", and this one is absolutely amazing. It's almost like having a private movie theatre screen in your house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, average sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great for the price. It came with a 32 inch TV as a package deal, so sort of a no brainer. Sound is not great, but we added a soundbar and now it is perfect. Great picture and easy to use remote. Just wish the remote had a light up feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge TV on a Budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start of by saying, you will not be disappointed by this purchase! Originally, I wanted the DU6900 because it was the same TV with about $20-$50 less on the price tag at the time; they did not have it at my local Best Buy so I went the the DU6950 (The re-released holiday version of the DU6900). With it's bright picture, large display and vast array of features, this TV is made to please on a budget! No complaints, installation was easy, requires two people. Lightweight for the size, easy to setup. Very good 70" for the price, well worth it! Easily integrates with Samsung phones/DEX! The Samsung remote 'seamlessly' started working with my Roku, no setup required, not sure how that worked. Sometimes on the Roku, it's a little weird with the Home/Back button but still functional. For some reason I'm stuck on using the Roku, I have several, and am so used to them and don't use actual smart TV features, maybe just for a few things like screen mirroring and Samsung DEX. We've been using the TV for 3-4 months, TV is almost never off; kids! The speakers are nothing to brag about, it's like a better quality loud phone, no depth and lacks low frequencies. Volume/Channel on the remote are not pressable "buttons" they are "toggle switches" more-or-less. I finally had to bring out my old audio receiver and bookshelf speakers. I went from a 50 inch Samsung to this. With mainstream brand TVs coming down this low in price it's worth grabbing! Certainly not the best and certainly not the worst but good enough for me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Port count

    Rated 5 out of 5 stars

    Samsung-75” Class DU6950 Series Crystal 4K Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and I jumped right on it. 2 TV's for such a good price. the 75" Samsung - 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024) was very easy to handle for one person. was able to mouny it to the wall with out any help. picture quality is amazing and it fills the room with vibrant quality. connected it to my Samsung soundbar and the depth of sound with the picture quality: OUTSTANDING! The only thing is that it only has 2 HDMI ports. a 3rd would have been great since it did not have the Optical port. so I has to use he HDMI(ARC) to connect the Soundbar which left me on other options to connect my 2nd video device. Other than that. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Spectacular picture and home cinema experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truly impressed with this Samsung Crystal UHD TV. The picture quality is incredible: the colors are vibrant, the contrast is sharp, and the details are perfect even in dark scenes. The design is sleek and modern, and it looks great in the living room. Plus, the system is fast and easy to use; apps like Netflix and YouTube open instantly. The sound also surprised me; I didn't immediately need a soundbar. Definitely an excellent buy for the price. Ideal for watching movies, sports, or playing video games. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love my Samsung TV fro Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Samsung TV for a week now, and I’m very happy with it overall. The picture quality is outstanding. The TV features are intuitive and responsive, with all the major streaming apps built in and easy to access. Setup was simple, and the remote is well-designed. I mostly use the TV for streaming movies and shows, and the experience has been smooth and enjoyable. The only downside I’ve noticed is the built-in speakers—they’re okay, but not amazing. I ended up connecting a soundbar, which made a big difference. Overall, it’s a great TV for the price, and I’d recommend it to anyone looking for a reliable, high-quality smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price. Weird clicking from behind.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for the price. If you’re not looking to spend too much on something this should be good. Picture quality is great. The speaker quality could be better. I ended up buy a JBL 2.0 sound bar to go alone with it. Also I’m not sure if I’m the only one that has encountered this but the back of the tv makes a clicking noise from time to time. Does this both when off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Size

    Rated 5 out of 5 stars

    Stunning Picture Quality & Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 75” Samsung TV from Best Buy, and I couldn’t be happier! The 4K resolution is crisp, colors are vibrant, and the size makes movie nights feel like a theater experience. Setup was easy, and the smart features work seamlessly. Highly recommend if you’re looking for top-notch quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Port count

    Rated 5 out of 5 stars

    Don’t listen to negative reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very concerned when I purchased this TV because of all the bad reviews. Don’t be scared to buy this tv like I was. I felt the need to make my own contribution and tell you the truth. Spoiler alert… This may be a “budget” TV, but it is a very good TV. If you want to spend 3k on a tv because it has the best picture and sound, go right ahead. But if you want the best picture at a great price, this tv is for you. Keep in mind, I have several Samsung tvs and they are all 6+ years old and still working great. I have a lot of faith and good experiences with Samsung. I had a 55 inch Samsung budget tv I bought in 2018 and wanted to get something bigger. I paid $600 for it back then (more than I paid for this 75 inch and is far superior). Everyone is right… there are only two HDMI plugs and that annoys me. But you can just buy an HDMI splitter on Amazon for 8 dollars! The sound may not be the best but to be honest my old 55 inch didn’t sound that good either. It doesn’t really matter to me because I have a Samsung soundbar with surround speakers. The sound is far superior and sounds better than even the most expensive tv. If you are looking for a big tv, don’t spend thousands of dollars on a TV you can buy next year for $600 on Black Friday. Save your money and buy this TV now. And use that savings to invest in a Samsung soundbar with rear speakers. You will never have to go to the theater again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Product for its price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV delivers stunning picture quality with vibrant colors and deep contrast. The sound is crisp, and the smart features are fast and intuitive. Setup was simple, and the sleek design fits perfectly in any space. It's a great value for the price—definitely a top choice for home entertainment. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 75” DU6950 Series Crystal UHD 4K Smart Tiz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality The Crystal UHD 4K display delivers stunning visuals with vibrant colors, crisp details, and excellent clarity. Samsung's PurColor technology enhances the range of shades and hues, making scenes feel more lifelike. The 75-inch screen size provides an immersive viewing experience, particularly for large living rooms or home theaters. However, while the color and clarity are excellent for its price range, it lacks the advanced brightness and deep black levels of higher-tier QLED or OLED models. Performance Equipped with Samsung’s Crystal Processor 4K, the DU6950 ensures smooth upscaling of non-4K content, so even HD shows and movies look sharp and refined. The TV handles motion decently well, making it suitable for sports and fast-paced action scenes. However, gamers might notice the absence of advanced gaming features like VRR (Variable Refresh Rate) or a high refresh rate, which are common in more premium models. Smart Features Powered by Tizen OS, this TV provides a seamless and user-friendly interface for accessing all your favorite streaming apps like Netflix, Hulu, Disney+, and YouTube. The Smart Hub makes it easy to navigate content and customize your home screen. Voice control is available through Bixby, Amazon Alexa, or Google Assistant, adding convenience for hands-free navigation. Audio Quality The audio quality is decent with built-in speakers that use Samsung’s Adaptive Sound technology to optimize sound based on the content you're watching. While the sound is clear, it may lack the depth and richness that some viewers prefer, especially in large spaces. Pairing it with a Samsung soundbar can significantly enhance the overall audio experience. Design The DU6950 has a sleek and minimalist design, with thin bezels that make the large screen look even more striking. Its build quality feels durable, and the stand is sturdy, though wall-mounting is an excellent option to save space and enhance aesthetics. Value for Money Priced competitively for a 75-inch 4K smart TV, the DU6950 offers excellent value for those seeking a large screen with reliable performance. While it may not have the advanced features of premium Samsung models, it delivers solid performance for everyday viewing and streaming. Pros Vibrant 4K picture quality with Crystal Processor Tizen OS with a wide range of apps and voice control options Sleek, modern design with thin bezels Competitive pricing for its size and features Cons Limited brightness and contrast compared to QLED or OLED models Basic gaming features (no VRR or high refresh rate) Average audio quality that benefits from external sound systems Conclusion The Samsung 75” DU6950 Series Crystal UHD 4K Smart Tizen TV is an excellent choice for those who prioritize screen size, picture clarity, and smart features without breaking the bank. It’s perfect for general viewing and streaming, though enthusiasts seeking premium features like advanced gaming performance or cutting-edge display technology might prefer a higher-end Samsung model. Overall, it’s a fantastic option for families, casual viewers, or anyone looking for a large, reliable TV with impressive 4K quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent 4K Picture Quality: Customers consistently highlight the stunning, vivid colors and clear resolution for general viewing. User-Friendly Smart Platform: The Tizen OS is easy to navigate, providing quick access to streaming apps. Good Value for the Price: Many reviewers find it to be a great deal for its size and features. Sleek Design: The thin bezel and large screen offer a modern, immersive experience. Cons: Limited Connectivity: The TV has a limited number of ports, including only two HDMI ports. Mediocre Sound: The built-in speakers are generally considered weak, with a soundbar being a recommended upgrade. Ineffective HDR: The TV lacks the necessary brightness to reproduce High Dynamic Range (HDR) content effectively, according to Consumer Reports. 60Hz Refresh Rate: All ports are limited to a 60Hz refresh rate, which may be a drawback for some gamers and content. Poor Viewing Angle: Image quality, especially color and black levels, degrades when viewed from the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Port count

    Rated 4 out of 5 stars

    75" of basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" at $530 is exactly what you can expect. The TV has good picture quality out of the box. No issues playing my ps5 all is well there. The smart tizen is a bit glitchy. Sometimes its smooth sometimes there is a delay. It also lacks an optical port, got lucky that my sound bar has BT and so does the tv. If you require great picture quality and a smooth smart system look elsewhere. If you just need it to work then this tv will do fine. Id buy again at this price point or cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Port count

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • Picture Quality: The screen is standard but provides a pleasant viewing experience. Great for watching movies and shows. • Price: For $600 with tax, it’s a decent deal. Cons: • Sound: The audio quality is very poor. Watching without a soundbar is almost impossible, but with one, it’s much better. • Features: The operating system is weak and lacks functionality. • Ports: Only 2 HDMI inputs, which is insufficient for modern needs. Conclusion: For $600, this TV is a good option. However, if I had paid $900, I would have been very disappointed.

    I would recommend this to a friend