Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Valume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv wish the volume was a little better gotta turn it up on 70 to hear a movie
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv its well worth the price. Im so glad I made this purchase.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a tv. Dont expect super 8k graphics but 4k color excellent. And at this price, cant be beat. Speaker kinda small for this size tv, good for shows but horrible for music, get a sound bar if you need bass.
I would recommend this to a friendTv Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Samsung is a good price, all on Best buy, I recommended.
I would recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, nice remote, easy maneuvering between apps. The quality of sound isn’t good however that’s a easy fix with a Samsung sound bar I bought with TV.
I would recommend this to a friendQuality under par
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better quality for a Samsung. Probably could’ve saved a little bit and got the same picture from a less popular brand.
No, I would not recommend this to a friend75 inch TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mark was soo respectful he introduced himself soo well he was so friendly I would recommend him to any and everyone! 100/10 he gave a courtesy call and everything. Thank you so much Mark!!!
I would recommend this to a friendBigger is not always better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 5 year old 55" with this new 75". Was excited to get what I thought would be a better picture and new features. Well the picture is not as crisp as my old TV. The speaker is useless, very low sound quality so I always have it connected to my Soundbar. But I keep losing connectivity to my soundbar and has lip sync issues (lips move and there is delay in the sound).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Celio,
We appreciate you sharing your experience with the DU6950 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
To address the audio delay, you may want to try the Audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
To activate this feature, go to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Delivered broken twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never got to use the TV. We ordered install service, and twice the TV arrived completely damaged. Not a little damaged, the entire screen destroyed. The installers said, "we see this a lot with these cheaper TVs because the packaging isn't very secure". Given that response, we cancelled the order and the install and purchased something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JennaR,
We appreciate you sharing your experience. Please follow up directly with Walmart for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
4K -- amazing! Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box from the start the TV was great. The 4k experience is pretty amazing, honestly. I've seen comments about the audio but I've been content with the sound from the TV so far.
I would recommend this to a friendGreat picture & sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got first OLED TV …and there is nothing better than that system today than OLED picture quality
I would recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is good. Had issues with the software and it closing apps, but Bestbuy was great and replaced it with no issues.
I would recommend this to a friendMade easy purchase online
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I could make a purchase online, change the order as I could not get in time. Got an upgrade and even got $50 more off the purchase and a free sound bar included.
I would recommend this to a friend75” Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oh, it’s a fantastic TV. The only issue I have is with the the sound you need the sound bar with it but with that it’s great add a title Nikki
I would recommend this to a friendBest of Best Buy Prchases!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help we received in the store was very good. He helped us with 3 items we purchased, answered all our questions & showed us the different options we had. He was kind, professional, knowledgeable & very helpful.
I would recommend this to a friendMs. Brownlow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of choices - not being all and all tech savvy it was good to have the salesperson explain options.
I would recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product for the price. Would recommend to friends and family. The price was reasonable on it as well.
I would recommend this to a friend4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a must buy item. I got mine for free when i ordered the 75 inch smartl 4k tv
I would recommend this to a friendM. Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the TV but I could have chosen a better high quality resolution TV but it was worth the money overall..
I would recommend this to a friendGreat Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Definitely go with the direct lit over the edge lit variation. Brought them both home and placed side by side...no debate, this model is far superior than the edge lit model.
I would recommend this to a friend