Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
Valume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv wish the volume was a little better gotta turn it up on 70 to hear a movie
I would recommend this to a friendSamsung TV the BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV is amazing!! Easy to set up, picture quality is GREAT....love the Smart features!!! Highly recommend!
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing setting uo initially but great features and lots of smart connections
I would recommend this to a friendFills the spot on the wall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok tv. It is very basic it would be much better to spend more and get a better tv
No, I would not recommend this to a friendSamsung A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a TCL that BB would not return and TCL service was a joke. Samsung or Sony is the way to go.. Great value for the money and BB staff were exceptional. Thank you.
I would recommend this to a friendSamsung Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung product was better than I thought it would be. It had me log in but sync my devices making it easier to navigate to my favorite apps.
I would recommend this to a friendSAVE YOUR MONEY AND HEADACHES BUY A HISENSE INSTEA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scathing Review: Samsung 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024) I purchased two Samsung TVs, including the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024) from Best Buy, and both have been a complete disaster. Within the first month, both TVs developed significant issues, proving Samsung’s quality control is utterly deplorable. This particular model suffers from a infuriating defect that causes it to reset every single night, disrupting my viewing experience and rendering the TV borderline unusable. It’s a clear manufacturing flaw, yet Samsung’s customer service has been an absolute nightmare to deal with. They dodge their warranty obligations with every excuse in the book, leaving me stuck with a defective product. My previous Samsung TV was so problematic I had to throw it out, and now I’m forced to endure this one’s daily resets because Samsung refuses to honor their warranty or take responsibility for their shoddy craftsmanship. Save your money and avoid Samsung TVs at all costs. Their products are unreliable, and their warranty is nothing but empty promises. I deeply regret my purchase and will never trust Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Carlos,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better assist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv its well worth the price. Im so glad I made this purchase.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Need a soundbar as the volume is not as consistent as I like.
I would recommend this to a friendHorrible speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good, speakers are horrible. We had to buy a soundbar tonfix the problem. It freezes at time going to different apps, overall wpuldnnot purchase again for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crystal,
If your TV is freezing, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
For more help, please contact Samsung TV Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value in price for the dimension and specifications.
I would recommend this to a friend4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a must buy item. I got mine for free when i ordered the 75 inch smartl 4k tv
I would recommend this to a friendVolume
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing the volume is poor i dndnt expect the screen that dark
I would recommend this to a friendSamsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, love TV, but the remote is hard to navigate.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visually stunning sound could be better...........
I would recommend this to a friendLg tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but Samsung was this years ¡!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBroken Quality Procedure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting TV's with some type of damage and I don't quite understand how a successful company like Best Buy don't have some type of quality assurance process or procedure to sample a batch of TV's for performance and damage to get raw data which would help Best Buy to build a database of those TV's that had issues in the sampling process. Best Buy has worked hard to ensure that the Best Buy brand and the product brands that the store carry are quality products with great features and performance. This would be my 4th Flat Screen 75" TV that has some type of repair problem. After making a considerable investment in my Home Entertainment needs I realize that this is the worst customer experience I have ever had with a Technology Company.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GregoryD,
Please know you are leaving a review for the DU6950 TV, not the service provided by Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Worth a buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but you will need a sound bar to complete the package
I would recommend this to a friendGreat Buy and great time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price 2 days before Christmas. I made sure to get the warranty because I had to replace my previous TV that the warranty ran out on.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value TV, highly recommend for secondary viewing.
I would recommend this to a friend