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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2136 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,136 reviews
  • Rated 5 out of 5 stars

    Quality for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the chance to buy this unit for a good price and on top of that got a free second tv for the same price. Awesome promotion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was a great buy for $500. Also it is a Samsung.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should and I find it easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome telly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still trying to figure out all the functions you know men dont read instructions. Any who im very happy with this tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sound quality could be better. High volume of some stations low on others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Samsung is a good price, all on Best buy, I recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 75 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall like the Tv, but it glitches sometimes and makes the screen freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen /picture is so clear ! i had bought it for my mom as a birthday gift she loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 2 Tv at best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product can’t tank Best Buy enough really good discounts when I go always help me out with what I need always good experience when I go in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and smooth transition from app too app. Great buy for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv. Not the sharpest but it’s good for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really went out of there way to help me with this tv 10/10 would recommend them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv with good quality content and would recommend this item to someone who’s looking for a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television. I wanted a Smart TV that has access to the internet and it does. Brought it during the holidays and live it ever since :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great video, bad sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, tv speaker sound is awful though. The home screen app menu is too much and a pain to navigate. Must have samsung account to login for every use and it's annoying. Great price overall for the size, but be prepared to buy a sound bar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JOHNB,

      Thank you for sharing your experience with unsatisfactory volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    75 in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was very easy to set up. I do enjoy the picture clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! First onw was damaged but exchanged with no issues and this new one is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture looks good but not all is good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to incorporate into an older entertainment system and find NO AUDIO output!!!! Why would i assume a TV would have some sort of audio output??? I will need a new reciever with HDMI inputs I guess. Just be aware NO AUDIO outs at all. Not even a 3.5 jack. Huge miss number one on my new TV!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Walstibjoe,

      Thank you for choosing the Samsung DU6950 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      The DU6950 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.

      If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents Christmas present and it is an amazing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, product and service qualities, promptness, sales person provided all information, good price, etc.

    I would recommend this to a friend