Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is basically a gigantic computer and looks amazing. From movies to listening and playing video games.
I would recommend this to a friendSound system doesn't work on all channels!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a new qled tv but seems to have been sold a tizen tv that doesn't work on all channels with my recommended sound system that cost me an additional $189.00....it doesn't have a sound eye connection....could be an older year model!....not happy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Radioclown1,
Thank you for purchasing the Samsung DU6950 TV. To address the audio delay, you may want to try the Audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
To activate this feature, go to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Need TV..buy me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for any presentation needed for smaller meeting rooms.
I would recommend this to a friendIts nice but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont knkw wht that added so much extra stuff to this tv but it slows down rhe start up and for mw at least the sound will lag out and then it just jumps to a bouncing house in the screen
I would recommend this to a friendBrand response from Samsung
Posted .JoshuaP,
We appreciate your feedback on the DU6950 TV, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
New tv on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new tv our old one is still going we always trust Samsung they have never failed us.
I would recommend this to a friendNew tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal i got finally allowed me to get a new Samsung tv, and that wouldn't of happened if not for best buy being awesome.
I would recommend this to a friend75 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Haven’t had a chance to set it up yet. Will circle back once mounted.
I would recommend this to a friendThe Samsung tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great quality. Would definitely recommend for anyone
I would recommend this to a friendBest TV Ever Purchased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best and amazing TV that I have ever purchased. This is Awesome! I wasn't even expecting to buy this size.
I would recommend this to a friendTina
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, very great purchase.i would definitely recommend this TV.
I would recommend this to a friend75in Samsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good tv as usual from Samsung. Think this tv is towards the bottom grade for theirs though
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is worth the money, thank you Best buy for the customer service you provided. I'll be back thank you team members for all your help
I would recommend this to a friendSamsung 75 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Even the pick up. Only took a few min. Couldn’t have asked for better service and the staff was most helpful!
I would recommend this to a friendNot what we expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time the charm. First two TVs delivered were cracked and not usable. Third one was not broken but we are having trouble as it will turn itself off after a few minutes until it warms up. Very irritating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertS,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6950 TV. Your feedback is important to us and will be shared with our product teams. Please try the following troubleshooting steps:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the TV continues to turn off by itself continuously, please contact our Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv looks amazing easy to set up will recommend to everyone
I would recommend this to a friendHappy grand kids tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV 75" Samsung, keeps my grandkids very happy,
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is pretty good, I always get good experience when I go to best buy and get my tv.
I would recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Best Buy never lets me down. If there were any problems they’re hassle free to fix
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great.awesome price! Sound quality is poor, just get a decent sound bar, problem solved.
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great. It was easy to set up. We were impressed with the quality for the cost.
I would recommend this to a friend