Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Great product at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv glad I got it . Delivered on time set up was easy.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service with all my purchases ……………………..
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service...........................................
I would recommend this to a friendTurned on the tv and it was damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very sad waited all week for it to get delivered :/ today. Plugged it in and immediately saw the green line going down the whole screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mmmmmmmorales,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment or to learn about our warranty, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
75inchtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great setup! Enjoying tv for gaming especially
I would recommend this to a friendHorrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect other than the sound. If you buy this tv, a sound bar is required.
No, I would not recommend this to a friendThis tv is ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but the speakers dont have any base. There is no way to turn up the bass or make the tv movie ready. I bought a soundbar and it sounds much better. There is no app store, so apps are limited.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anonymous,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
Please know Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Samsung tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV only brand I'll buy my last one lasted for almost 17yrs before having any problems.
I would recommend this to a friendBest Buy online customer service is terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing to express my frustration regarding an order I recently placed with Best Buy. Despite the promise of a free promotional television with my purchase, I did not receive it. I have attempted to resolve this issue by contacting online customer service multiple times, and visiting the Newnan Ga store to speak with a manager (Isaiah), as instructed by the online phone agents. But unfortunately, the communication and service I have received have been far from satisfactory. I’ve been giving the run around by countless agents and supervisors from the Best Buy call centers overseas. The online customers service rep will hang up the phone on you once they figure out the complexity of the call, this is after you’ve waited on hold for 50 mins. The store manager Isaiah in Newnan Ga states he can’t make any changes to online orders. I am extremely disappointed with the lack of assistance and the poor communication throughout this process. At this point I’d like to return the TV and buy with a company that values their customers and honor their promotions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CamieL,
Please know you are leaving a review for the DU6950 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
- Pros mentioned:Picture quality
SOUND IS HORRIBLE!! DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is pretty good. That being said, the sound quality is junk, even after trying to adjust. Once we hooked up the sound bar it was fine, but this TV is going back. I cant believe Samsung would put out a TV with such bad sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .neededanewdryer,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Mr ali jaafari
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great service. It was ready when I arrived and they brought the tv to my car
I would recommend this to a friendGreat for tteadmill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Have it in front of my treadmill and it’s just what I needed.
I would recommend this to a friendLove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very nice. I would recommend this. Good buy,.
I would recommend this to a friendJjwat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV would purchase it again, The online purchase was seamless and easy.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent option for movie nights with family.
I would recommend this to a friendN/a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it everything looks good I recommend I am really happy
I would recommend this to a friendhappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda wish I had bought an 85 " once I got it on the wall it look's small.
I would recommend this to a friendGood deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice promotion was good you receive a 43in when purchasing
I would recommend this to a friendJust Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and it shows. It isn't too bad, but you should spend the extra for the 7000 series.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamG,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Big tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet, but we are pretty excited for when we do
I would recommend this to a friend