Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Average TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is mediocre, does not have great sound and my first TV delivery end up in returning as the Bezel and Frame has gap and Bezel (Screen) is coming out. Screen Colors are good. Fast Interface but Laggy Remote.
I would recommend this to a friendBrand response from Samsung
Posted .SumitC,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung is best tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for all. I recommend to my family and friends.
I would recommend this to a friendSolid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality tv even while not being OLED but the speakers aren’t great
I would recommend this to a friendAwesome tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for its budget would recommend for man cave
I would recommend this to a friendExcellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv arrived on the timeframe that was scheduled and the delivery was excellent.
I would recommend this to a friendExcellwnt Purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well satisfied with the TV. Easy control of all apps withs a single sleek remote.
I would recommend this to a friend- ||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend
- Pros mentioned:Picture quality
Not that good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok audio could be better tv jump off when watching a movie at time's
No, I would not recommend this to a friendBrand response from Samsung
Posted .Johnj,
Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Please know we are available and happy to assist you with troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv maybe ill win rhe $400 and can grab the sound bar lol
I would recommend this to a friendPurchase and delivery of Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing experience! Purchase process was eaay and the product was an incredible price!
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price would buy again and recommend it to anyone
I would recommend this to a friendSamsung du6950
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes an odd noise all of a sudden, it turns, it shuts down the app you are watching, and the picture isn't as great. I'm too lazy to return or maybe waiting on something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Moneywellspend,
We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing issues.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
To adjust your image, try the following:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Always Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase I have absolutely no complaints.
I would recommend this to a friendTV not happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began having issues with tv going into safe mode. Picture and sound goes away. Sometimes comes back on and other times does not. Keeps doing frequently. Contacted samsung, but no help. Would not recommend this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GloriaJ,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was bought as a gift and the recipient and her children are very happy
I would recommend this to a friendEasy to Order/Samsung makes a great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to purchase, setup with spectacular viewing!
I would recommend this to a friendBest Place to Purchase TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service price and quality on all five TVs purchased from Best Buy!
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always lime samsung tvs and thisctv is the best bang forcthe buck. Amazing tv
I would recommend this to a friendGood service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job , I really appreciate your service .. thank you for your hard work
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. Amazing deal for quality.
I would recommend this to a friend