Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
Love the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv love it and there service was excellent
I would recommend this to a friendPerfect living room family TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for a living room amazing for movie nights
I would recommend this to a friendBest Buy is really the BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding color volume and price… Best Buy really the BEST BUY…
I would recommend this to a friendSOUND IS HORRIBLE!! DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is pretty good. That being said, the sound quality is junk, even after trying to adjust. Once we hooked up the sound bar it was fine, but this TV is going back. I cant believe Samsung would put out a TV with such bad sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .neededanewdryer,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Sansung tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. I've always been a big fan of samsung brand and the never disappointed.
I would recommend this to a friendTurned on the tv and it was damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very sad waited all week for it to get delivered :/ today. Plugged it in and immediately saw the green line going down the whole screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mmmmmmmorales,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment or to learn about our warranty, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with great price. Easy to use remote with some quick launch buttons
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok randomly turns off at times did the factory reset as recommended by manufacturer but it still does it , also tv only has two hdmi ports .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dhou1988,
If your DU6950 TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > All Settings> General > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
- Settings > All Settings> General > Power and Energy Saving > Auto Power Off
- Settings > All Settings> General > System Manager > Time > Off Timer
If the TV continues to turn off by itself continuously, please get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
75 in tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv everyone should try and buy it . It’s the best tv honestly
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool tv poor audio. Good resolution. Thin and sleek.
I would recommend this to a friendSamsung tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV only brand I'll buy my last one lasted for almost 17yrs before having any problems.
I would recommend this to a friendNeed TV antenna options in set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV with access to streaming and the internet is very efficient. The struggle is with finding the icons for setting up an antenna. The software is looking for a TV provider. Antenna TV is not an option.
I would recommend this to a friendBrand response from Samsung
Posted .Pattek,
The DU6900 does have a built-in tuner. To set up your local channels, please follow these steps:
1) Make sure your Antenna or Cable box is set up, and then connect it to the TV via the ANT IN.
2) Go to Source> TV
3) Press Setting> All Settings> Broadcasting> Auto Program
4) Start to begin Auto-Programming, and then select either Air, Cable, or Both
5) Your TV will begin to scan for channels. After it's done, select Close to finish
I hope this helps! If you need more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Good TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Not the best speaker but good enough.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, was a good buy I actually bought the 50 inch as well
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an amazing set love it will always patronize your
I would recommend this to a friendSo much all in one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is pretty awesome. I am satisfied, it has a lot of cool options
I would recommend this to a friend75 inch TV perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV have had it for a month no problems at all
I would recommend this to a friendMr ali jaafari
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great service. It was ready when I arrived and they brought the tv to my car
I would recommend this to a friendHorrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect other than the sound. If you buy this tv, a sound bar is required.
No, I would not recommend this to a friend"Third Set I'm Hopeful"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third TV in this model delivered and I am hoping this one delivers. The first one went bad and I was directed by Best Buy to have it looked over by Samsung technicians. They brought another with them on the truck in case they couldn't fix the first set. As it turned out either one worked. Went back to Best Buy for the third set and right now it's working, CROSS MY FINGERS. Had it a few days and so far, so good. Overall experience not good. Seems to a problem warranty repair responsibilities among Best Buy and Samsung that ties to the 15 day purchase agreement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MrJES,
Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards, and we appreciate your patience while waiting for resolution.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro