Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)'s exceptional picture quality, ease of setup, and its size. Many also appreciate the value for the price and the lightweight design, making it easy to install. However, some customers expressed concerns about the limited number of HDMI ports and the size of the remote control.
This summary was generated by AI based on customer reviews.
Works as intended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the built in TV apps, and auto HDMI switching
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this TV!!!! Best purchase ever!
I would recommend this to a friend- Pros mentioned:Picture quality
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this tv buy a fire stick Roku or Apple TV with it because the fit to screen setting is stuck at 16:9 and all tv apps have a giant black border when trying to watch Samsung customer service assured me they are aware and that it won’t be fixed. I have had Samsung TVs in the past picture is decent but cannot get over the border that takes up 1/4 of the screen. Buy a different brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sean,
Thank you for purchasing the DU6900 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
The tv is was a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing it’s just what I was looking for and got it at an amazing deal
I would recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Enjoying watching this size TV. We love it.
I would recommend this to a friendGet one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it an will get other with no worries
I would recommend this to a friendNever order a tv online. Return nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound kept going in & out - mostly out - & hadn't had the TV 3 days. Best Buy in my home town in CA was not helpful even when going into the store in person way before the return by date. Bought this tv for my parents who are in their 80's & live 3000 miles away. We contacted Best Buy in their hometown & they took care of my parents with no problem. Will never by a tv online from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LJC5663,
I'm sorry to hear of the issues you had with the sound on your DU6950 TV, as well as difficulties returning the unit to Best Buy.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my living room can wait to open it
I would recommend this to a friendDU6950
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great from the sale to the delivery could not ask for more.
I would recommend this to a friendFantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new sleekier samsung remotes and that it has a disney+ button
I would recommend this to a friend75 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, I recommend it, good price excellent
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome set lite smart tv and dang sun app which I love
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it is what I wanted, I am really enjoying it
I would recommend this to a friendMrs Negbenebor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service , he mounted my t v fast with no problem
I would recommend this to a friendOnline ordering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process for online ordering and I store pick up
I would recommend this to a friendBest present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This way my Christmas present to myself. I’m loving the TV.
I would recommend this to a friendGreat tv excellent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall best deal for a great tv inly missimg a surround sound system
I would recommend this to a friendSamsung 75 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service! Great t.v! Great price! Best Buy for the win!
I would recommend this to a friendBig screen tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the $. Need a big room for this side TV for sure
I would recommend this to a friendHangs and reboots every few days. Sound is bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it. The picture is fine for an entry-level TV. The sound is "tin can" horrible. I got a sound bar but the TV only has eArc HDMI sound output. The biggest issue is that the TV crashes, hangs and reboots every other time I watch it. I will update this review if this can be resolved with a software update. I had the previous years version of this Samsung TV and it was much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .blue22,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro