Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2137 reviews
(2,137 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung 75 in Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Samsung TV we bought from Best Buy Great costumer service too
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great delivery service, easy to communicate with the team.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a 4.5/5! the sound can be a bit off sometimes but everything else is great!
I would recommend this to a friendRated 5 out of 5 stars
Easy to Order/Samsung makes a great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to purchase, setup with spectacular viewing!
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Tv. We got it on sale during Black Friday and was a great price.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery great purchase recommendation to everyone
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. Amazing deal for quality.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv shows love the image I will. Definitely recommended
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very average tv at a good price. Processor is slow... but it's a Samsung, so that is expected.
I would recommend this to a friendBrand response from Samsung
Posted .NiceTV,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU6950 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Pro
Rated 3 out of 5 stars
Not that great for a Samsing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has sn OK picture. The sound was horrible and reminded me of listening to soap operas in the 70's. It was tinny and cheap sounding. There weren't enough options to change the quality of the sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MelKir,
To adjust the sound on your TV, go to Settings > All Settings> Sound > Sound Mode or customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To further assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it has a great image, the sound is not the best. It works great with a TLV soundbar, purchased separately. For being such a big tv the sound is very bad quality, also the app store does not have all the apps. I wish Samsung would have done better with this size of TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .AndreaP,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV it is perfect got for room upgrades and gave my daughter my old one
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never misses. Excellent purchase!!! Must have tv
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV gave to my son for his birthday & and early Christmas gifts. He love it
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grest customer service from selling the product to delivering.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price picture very crisp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We would purchase again maybe move up to the 85” next time
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding tv & sound system. Great price! Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Best customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was excellent the work place was very clean
I would recommend this to a friendRated 5 out of 5 stars
Great TV, Great Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, even better, great price and easy pick up right to the car!
I would recommend this to a friendRated 5 out of 5 stars
Great tv for the value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. For the value, it’s a great deal.
I would recommend this to a friend













