Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Enjoying watching this size TV. We love it.
I would recommend this to a friendGreat all around experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV @ at a great price with excellent service.
I would recommend this to a friendGet one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it an will get other with no worries
I would recommend this to a friendWorks as intended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the built in TV apps, and auto HDMI switching
I would recommend this to a friendNever order a tv online. Return nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound kept going in & out - mostly out - & hadn't had the TV 3 days. Best Buy in my home town in CA was not helpful even when going into the store in person way before the return by date. Bought this tv for my parents who are in their 80's & live 3000 miles away. We contacted Best Buy in their hometown & they took care of my parents with no problem. Will never by a tv online from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LJC5663,
I'm sorry to hear of the issues you had with the sound on your DU6950 TV, as well as difficulties returning the unit to Best Buy.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Best present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This way my Christmas present to myself. I’m loving the TV.
I would recommend this to a friend75 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, I recommend it, good price excellent
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it is what I wanted, I am really enjoying it
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my living room can wait to open it
I would recommend this to a friendDo not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this tv buy a fire stick Roku or Apple TV with it because the fit to screen setting is stuck at 16:9 and all tv apps have a giant black border when trying to watch Samsung customer service assured me they are aware and that it won’t be fixed. I have had Samsung TVs in the past picture is decent but cannot get over the border that takes up 1/4 of the screen. Buy a different brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sean,
Thank you for purchasing the DU6900 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Just Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and it shows. It isn't too bad, but you should spend the extra for the 7000 series.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamG,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome set lite smart tv and dang sun app which I love
I would recommend this to a friendBig screen tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the $. Need a big room for this side TV for sure
I would recommend this to a friend- ||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend
large
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect upgrade from the one that we had, that stoped working
I would recommend this to a friendOnline ordering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process for online ordering and I store pick up
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very nice the price was great for a Samsung brand
I would recommend this to a friendSamsung TV 75 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much. Was able to buy it for a really good price.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! We would buy this again and recommend to others
I would recommend this to a friend1 month old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a month old and this tv goes off into a loading screen at random times while watching something and also when its just on the home screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GioS,
We appreciate your feedback on the Samsung DU6950 TV. I'm sorry to hear you are experiencing issues.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro