Customer Ratings & Reviews
- Model:
- UN75DU6950FXZA
- SKU:
- 6594898
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 75” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024), particularly praising its picture quality, ease of use, and ideal size. The TV's color and overall quality are also appreciated, along with its manageable weight. However, some customers have expressed concerns about the number of ports and the remote control.
This summary was generated by AI based on customer reviews.
Wonderful experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole experience is great, it’s fast and efficient
I would recommend this to a friendSamsung rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv im very happy with it dont regret my purchase
I would recommend this to a friendNice size that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv, but it glitches at least once or twice while using. Will either do a buffer screen or stutter with sound and shut down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Justice,
Thank you for letting us know about the issues you are having with your DU6950 TV glitching. Please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never regret buying this TV very lovely and entertaining
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money better off purchasing a store brand tv. I see everything on the screen except what’s in the picture. The glare is horrible. Buy a LG TV. I had to buy a sound bar system because the sound quality is terrible as well. A poorly built television with a strong name is crazy work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TrayAllday,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Samsung 75
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture terrible sound you NEED a sound bar with this tv bit was super cheap
I would recommend this to a friendBrand response from Samsung
Posted .MelissaV,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Best Buy item purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best way to go!! Merry Christmas best buy
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung 75" Crystal UHD 4K Smart Tizen TV.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an excellent buy and I would recommend it to anyone
I would recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are horrible. Did not have the right connection to work with my Klipsh sound bar. The picture is good though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrendaF,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great deal as well. Great service
I would recommend this to a friendWorst Tv Ever.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever purchased. I usually love Samsung, but not this one. DO NOT BUY. We purchased a few weeks before Super Bowl this year, and by Super Bowl I can’t tell you how many times reset the TV to factory settings. I at first thought it was my internet and then I thought it was the outlet, but both have been replaced and the TV still has this issue. The TV has been reset over 100 times. And we can only watch the tv for 5-15 minutes each time before it “restarts” itself or freezes. I honestly just want to place it on the curb so it is someone else’s issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mind,
It’s unfortunate to hear of your experience with Samsung’s DU6950 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Don't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv randomly goes white randomly stops working very unhappy
No, I would not recommend this to a friendGood deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value . The sound bar is a huge investment. .
I would recommend this to a friend5 stars tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Always had good luck with this brand.
I would recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nov 2024 and should have returned immediately. This has been the worse tv purchase ever. Tv just randomly freezes abd turns off. Recently volume sometimes works sometimes doesnt. I have always stood by samsung tvs until this purchase.
No, I would not recommend this to a friendI loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and fast service, nice staff. And cheap prices
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deals, best in class. I purchased my second TV
I would recommend this to a friendHangs and reboots every few days. Sound is bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it. The picture is fine for an entry-level TV. The sound is "tin can" horrible. I got a sound bar but the TV only has eArc HDMI sound output. The biggest issue is that the TV crashes, hangs and reboots every other time I watch it. I will update this review if this can be resolved with a software update. I had the previous years version of this Samsung TV and it was much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .blue22,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv is a good thing for the……………..:.::::::
I would recommend this to a friend