Customer Ratings & Reviews
- Model:
- UN75DU7200FXZA
- |
- SKU:
- 10413043
Customer reviews
Rating 4.6 out of 5 stars with 612 reviews
(612 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Open box discount.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! And staff loaded it into our suv with little wait time.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and sound. Look amazing. Color are nice.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 1 out of 5 stars
Poor user interface/technical issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always exclusively bought Samsung TVs since flat screens initially came out. This is easily the worst/most frustrating TV I have owned. The "Smart" systems makes it very challenging to switch between HDMI inputs as the system is trying to "auto detect" what console you have installed rather than just letting you switch. This also is a nightmare to use a SAMSUNG soundbar connected via HDMI with... takes shuttling through soundbar inputs several times every time we turn the TV on Picture is fine but TV functionality is awful and frustrating. Will be my last samsung
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to order and pick up. They brought to truck and help load it
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
tv replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but sound is disappointing, you would need to attach a sound bar
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person that helped me was awesome. He was nice and very knowledgeable.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Classy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with excellent audio and video. Great company too. Thank you!
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Go buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded on a budget with no regrets! This TV is a must! We have had binge watching days since we got it.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 1 out of 5 stars
What a Joke From Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV on 6-8-2024, install was on 6-17-2024. All we did wrong was turn the TV off. Next morniing the TV screeched like an owl and the volume had to be turned to mute. So, we called Best Buy to resolve this issue and we are now in process of waiting for a repairman to evaluate our new TV. Earliest appt. was 6-24-2024. Very dissapointed in Best Buy for their lack of customer relations. AGAIN, we did nothing wrong and they are not helping to our satisfaction. As you can see by the photo we are resigned to watching the small TV shown.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WilliamK,
I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
75 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was good and fast service. The Sarah was friendly and good
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product @ great price. Best Buy team was helpful.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new and working as should I believe…. So far okay
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice tv for the price. I’m very impressed with the quality of the pixels of this tv.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight delay when switching channels but overall solid tv.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this tv because of poor sound volume and a faulty remote
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi AmandaK,
It’s unfortunate to hear of the issues that have caused you to return your DU7200 TV. Your experience is very important to us and will be shared with our product team. Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Advisor
Rated 1 out of 5 stars
STAY AWAY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a huge let down. Screen quality is what you would expect at this price point, however when it comes to connecting to the WiFi it’s another story. There’s always a 70% chance that the TV is not connected properly to our WiFi, but even when it is connected sometimes certain apps won’t work like discovery, peacock or even Netflix. If you’re thinking of buying this TV you better have an Apple TV or Roku to use other streaming services properly or at least as a back up.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Outstanding Performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with high resolution and graphics.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Samsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good value for the price. It’s color is bright and quality is good
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi HyacinthB,
Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
Rated 5 out of 5 stars
NC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. New smart hub. Remote control designed very well.
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Thank you, Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and great product! We purchased the 75" Samsung and are very happy with Best Buy!
This review is from Samsung - 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friend
















