Customer Ratings & Reviews
- Model:
- UN75DU7200FXZA
- SKU:
- 10413043
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Like the features. Like bei g able to control it from the app.
I would recommend this to a friendRichie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is based on quality of Samsung TVs and other Tvs.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome video. Has what i need to watch my games at home.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.És maravilhosa, eu recomendo , a loja foi perfeita , os trabalhadores perfeitos
I would recommend this to a friendHappy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was great, and they were very knowledgeable of the products.
I would recommend this to a friendOk!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good! No bas issues! Acceptable quality but wow! Works ok
I would recommend this to a friendAwesome Suace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the greatest customer service was off da chain 10/10 must buy again!!
I would recommend this to a friendSamsung 75 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get TV purchase , worth the price .. great audio plus vedio clarity
I would recommend this to a friendPoor TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several recent issues such as buffering, network connectivity issues and overall apps could not be added.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelaH:
It’s unfortunate to hear you’re experiencing issues with your DU7200 TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Losing Pixels
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has dots starting to show up on screen like leds are going out and TV is 3 months old. Been a loyal Samsung customer but this may make me switch if not taken care of under warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonL,
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Tune time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for me. A great gift that I received. Love it!
I would recommend this to a friendLoved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase got it on sale for the price and the function is pristine
I would recommend this to a friendBest TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever. i will buy 55 inch for my sister too
I would recommend this to a friendMust have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super thin and very bright! Nice resolution!
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great customer service from Best Buy
I would recommend this to a friendGood option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv could be better picture quality. Nice entry level.
I would recommend this to a friendSound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend getting a sound bar the sound is kinda low but other than that it’s a good tv with good graphics
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lewis,
Thank you for your review. If the volume on your Samsung DU7200 TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now
Then, go to: Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones.
To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Good but can be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, good quality control differences of cu8000 is can't start the tv with Google assistance or alexa
I would recommend this to a friendBrand response from Samsung
Posted .Hi RichardG,
Thank you for your purchase and for sharing your experience with the DU7200 with us! You are correct; the DU7000 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more.
You can turn on your Samsung TV with your Alexa device but you need to follow these steps:
1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
2. On the app, you will need to add your TV as a device if you have not already done so.
3. Using the Amazon Alexa app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.
4. Please ensure both devices are connected to the same Wi-fi.
After following the prompts, you should be connected and can now control your Samsung TV with your Alexa device!
I hope this helps! If you ever need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM—12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung 75 “ television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is great it has all of everything downloaded
I would recommend this to a friendNit very bright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all its dim but I bought it on sale and i think it was worth the sale price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi sekai,
We’re sorry to hear that the picture on your Samsung DU7200 TV appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor