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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and ease of use of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the color vibrancy and the straightforward setup process. However, some users have expressed concerns regarding the remote control's responsiveness and the refresh rate. The size of the TV is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 605 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great quality I love it very much buy one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I expected! It has a really nice picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics perfect size for our bigger living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    75 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. Picture is excellent and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Salesman not goid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They has a very nice picture but I found the app set up confusing . In addition the salesman lied about the tv having an optical connection. This is the first time I was disappointed in the sales in Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pplaia,

      We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to buy a Vizio tv that I end up returning after 20 days since suddenly it just quit working, I had to buy another , this time it’s a Samsun and I hope it does last a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid value purchase. Can trust Samsung brand typically too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung t.v was a great purchase. The picture is so clear!

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for 3 months. Our old TV finally died and I didn’t want to spend a lot right before the holidays. I settled on this TV and I should’ve done more research. First off, the refresh rate is 60hz and very blurry if you watch sports or play video games. The picture is clear at first, but after 2 months, it has gotten very blurry and pixelated. The processor is very slow which makes streaming shows/movies unwatchable. I have tried everything. However, after doing more research on the DU7200 models, this TV is just bad. Don’t waste your money like I did. I will be replacing this very soon

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Baldy,

      We appreciate your feedback on your DU7200 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    My 75" Samsung TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Samsung product I've ever owned. I am enjoying it so much. I'm extremely impressed with the quality of the product all the way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much for the outstanding service. Delivery was stress free and right on time. I appreciate the attention to detail. Thank you, Jorge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has out done themselves AGAIN!! Great TV, great picture, paired with the samsung surround sound goves the best overall experience, highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Still trying to get used to the remote though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great excellent quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75 in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Picture quality is really great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Size Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this tv and can’t stop watching everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earis R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv is nice set up staff i highlyappreciated and they were on time and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call name comfort during times of economic distre.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In times when the cost of living or inflation demands pressure consumers with big ticket items, Best Buy and the staff I worked with helped make my purchase a little better and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a housewarming gift for my daughter. Also got a sound bar and had Geek Squad handle the installation. Everything looks and sounds amazing. Job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 75 inch Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 75inch Television. Great Picture awesome !

    I would recommend this to a friend