Customer Ratings & Reviews
- Model:
- UN75DU7200FXZA
- |
- SKU:
- 6575097
Customer reviews
Rating 4.6 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and ease of use of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the color vibrancy and the straightforward setup process. However, some users have expressed concerns regarding the remote control's responsiveness and the refresh rate. The size of the TV is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Go buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded on a budget with no regrets! This TV is a must! We have had binge watching days since we got it.
I would recommend this to a friendRated 1 out of 5 stars
What a Joke From Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV on 6-8-2024, install was on 6-17-2024. All we did wrong was turn the TV off. Next morniing the TV screeched like an owl and the volume had to be turned to mute. So, we called Best Buy to resolve this issue and we are now in process of waiting for a repairman to evaluate our new TV. Earliest appt. was 6-24-2024. Very dissapointed in Best Buy for their lack of customer relations. AGAIN, we did nothing wrong and they are not helping to our satisfaction. As you can see by the photo we are resigned to watching the small TV shown.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WilliamK,
I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new and working as should I believe…. So far okay
I would recommend this to a friendRated 5 out of 5 stars
MAN CAVE SIZE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME....LOVE IT .... I PUT IT IN MY MAN CAVE, AND IM ENJOYING WATCHING IT DAILY.
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight delay when switching channels but overall solid tv.
I would recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice tv for the price. I’m very impressed with the quality of the pixels of this tv.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this tv because of poor sound volume and a faulty remote
I would recommend this to a friendBrand response from Samsung
Posted .Hi AmandaK,
It’s unfortunate to hear of the issues that have caused you to return your DU7200 TV. Your experience is very important to us and will be shared with our product team. Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Advisor
Rated 5 out of 5 stars
Outstanding Performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with high resolution and graphics.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good value for the price. It’s color is bright and quality is good
I would recommend this to a friendBrand response from Samsung
Posted .Hi HyacinthB,
Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
Rated 2 out of 5 stars
Poor TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several recent issues such as buffering, network connectivity issues and overall apps could not be added.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelaH:
It’s unfortunate to hear you’re experiencing issues with your DU7200 TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Rated 5 out of 5 stars
NC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. New smart hub. Remote control designed very well.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Like the features. Like bei g able to control it from the app.
I would recommend this to a friendRated 5 out of 5 stars
Thank you, Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and great product! We purchased the 75" Samsung and are very happy with Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Richie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is based on quality of Samsung TVs and other Tvs.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome video. Has what i need to watch my games at home.
I would recommend this to a friendRated 4 out of 5 stars
Ok!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good! No bas issues! Acceptable quality but wow! Works ok
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.És maravilhosa, eu recomendo , a loja foi perfeita , os trabalhadores perfeitos
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was great, and they were very knowledgeable of the products.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Suace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the greatest customer service was off da chain 10/10 must buy again!!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 75 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get TV purchase , worth the price .. great audio plus vedio clarity
I would recommend this to a friend
















