Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 616 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). They also appreciate the easy setup process, sleek design, perfect size, and reliable connectivity. Overall, customers seem to have had a positive experience with this TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 616 reviews
  • Rated 5 out of 5 stars

    Samsung 75"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product @ great price. Best Buy team was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice tv for the price. I’m very impressed with the quality of the pixels of this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and working as should I believe…. So far okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for this price range, seamlessly connect to PC's, casting devices, and others with easy set-up.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this tv because of poor sound volume and a faulty remote

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AmandaK,

      It’s unfortunate to hear of the issues that have caused you to return your DU7200 TV. Your experience is very important to us and will be shared with our product team. Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Outstanding Performance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with high resolution and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good value for the price. It’s color is bright and quality is good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HyacinthB,

      Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.

      If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Like the features. Like bei g able to control it from the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. New smart hub. Remote control designed very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    És maravilhosa, eu recomendo , a loja foi perfeita , os trabalhadores perfeitos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great, and they were very knowledgeable of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video. Has what i need to watch my games at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Richie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on quality of Samsung TVs and other Tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Suace

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the greatest customer service was off da chain 10/10 must buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75 inch tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get TV purchase , worth the price .. great audio plus vedio clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tune time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for me. A great gift that I received. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase got it on sale for the price and the function is pristine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Losing Pixels

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has dots starting to show up on screen like leds are going out and TV is 3 months old. Been a loyal Samsung customer but this may make me switch if not taken care of under warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JasonL,

      Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super thin and very bright! Nice resolution!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a huge let down. Screen quality is what you would expect at this price point, however when it comes to connecting to the WiFi it’s another story. There’s always a 70% chance that the TV is not connected properly to our WiFi, but even when it is connected sometimes certain apps won’t work like discovery, peacock or even Netflix. If you’re thinking of buying this TV you better have an Apple TV or Roku to use other streaming services properly or at least as a back up.

    No, I would not recommend this to a friend