4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 627 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the excellent Picture Quality as a major strength. They also appreciate its easy setup, ideal size, and appealing design. However, some customers have noted concerns regarding connectivity options, the remote control's lack of voice input, and limited brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 627 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is awesome and clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, picture is awesome. It feels like you are right in the action! The new remote that comes with it takes some getting used to, still working on that! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best shot ( best buy)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be best thing i ever found in best buy. This is much more worth of its price. Could be say blessed with a wish ( 75 inchs of top notch brand Samsung) for 650$

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv. rude service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. The service at Best Buy is horrible though. All they're interedted is up selling they have zero customer service skills. Very rude. But the tv is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75" Class DU7200 Series Crystal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price! Great quality image and sound! It has 3 HDMI Port, bluetooth option to connect sound bars and more. You can’t go wrong with this baby.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Smart TV!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv works great! Really good quality at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV, it has everything I need to watch all my shows crystal clear on screen. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Samsung 75inch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy unboxing & set up! Easy to set up and use. No issues all pieces where there. Been buying Samsung since I was an adult!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really ties the room together. In all seriousness, it works great. Picture is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Staying with Samsung TVs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! Pretty painless setting up the tv. Not to mentioned the prices from Best Buy, awesome deals

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, the picture is great! It was a present for my husband and he absolutely loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying Every Inch of Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered on time and was easy to set up. The picture quality is excellent and we are enjoying it immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsunt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV I like it good price I love the Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality TV! I have watched sports, tv shows, and played video games on it and have had amazing experiences with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    75 inch samsung tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture during movies and video games. Super light and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is amazing and great sound! Can't beat the picture for this price! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelent TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing good quality TV for its affordable price! Picture and sound are pretty good and the delivery guy was amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unlucky person

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was ok , till the the whole screen turned black After only 8 days this tv stop working, I can hear sound but the screen is black , no image Am very disappointed with Samsung tv’s Am glad this happened with in 15 days of purchase because Best Buy will exchange it for me , am going to choose another brand in the same price range because what if this happens after the 15 days period that Best Buy give you to returned if anything goes wrong , maybe the manufacturer will do something but am sure that it will take a long time to fix it and you will spend a lot of time over the phone with Samsung maybe am the only unlucky person who got a bad tv,I don’t know I don’t feel comfortable getting the same tv again .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaynordavidR,

      I am very sorry that your DU7200 TV screen went black after eight days. Please know we are always here and happy to assist you with any issues that occur. Our TVs are backed by a 1-year warranty so you can rest assured that you will be taken care of if something were to happen after the Best Buy return period.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be glad to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV has the best quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new big TV, my husband is so happy when we got the TV. We enjoy our family time together every day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity and ease of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good TV with clear pictures and excellent sound system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great color, great sound and great features. Would definitely recommend.

    I would recommend this to a friend