Customer Ratings & Reviews
- Model:
- UN75DU7200FXZA
- |
- SKU:
- 6575097
Customer reviews
Rating 4.6 out of 5 stars with 624 reviews
(624 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the excellent picture quality of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). They also appreciate the easy setup process, sleek design, perfect size, and reliable connectivity. Overall, customers seem to have had a positive experience with this TV.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but there’s problems with the backlight and the tv remote is unresponsive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Noone,
Thank you for sharing your thoughts on the picture quality of your DU7200 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
Standard: Is the default mode suitable for general viewing environments
Dynamic: Makes the picture brighter and clearer in bright viewing environments
Eco: Provided to save energy
Movie: Suitable for watching TV or movies in a dark room
Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness, and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 3 out of 5 stars
replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not nearly as nice as my Q70D, but decent for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DeanW,
Thank you for being a loyal Samsung customer. Please know there are several Settings available that may improve your experience with the DU7200 TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, there are several picture and sound settings that you can adjust to best fit what you are watching. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 3 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung system is confuse to navigate……………………………..
I would recommend this to a friendBrand response from Samsung
Posted .Hi Patru27,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 2 out of 5 stars
not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a mind of its own. turning it on is a test sometimes its easy and sometimes it will not expand from the little box. I did not get a instruction book, so i am on my own.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GwyendellaW,
Thank you for reaching out to us. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN75DU7200BXZA or by going to our website and clicking Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
















