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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the TV's picture quality and ease of use. The large size of the TV is also a positive feature for some. However, some customers have reported issues with the backlight failing after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-147 of 147 reviews
  • Rated 1 out of 5 stars

    Didn’t last 1 yr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice TV for the first 11 months. Picture started fading then left half of screen went black. Best buy handed warrantee work to Samsung, they made 3 trips to house unable to resolve. After 5 weeks of phone calls to HQ they finally refunded our money. Writing the brand off our list of possible new TVs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it one year and there ia shadow on the right side of the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to setup. Remote control is solar rechargeable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV for den

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delibery/setup was smooth, and the TV is working well! We will continue to order electronics from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier. Great picture and good sound. Very nice Tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung hard to beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and working great with Wi-Fi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality, wouldnt connect to my reciver or play station

    No, I would not recommend this to a friend
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