Customer Ratings & Reviews
- Model:
- UN75NU8000FXZA
- SKU:
- 6208235
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 75" Class NU8000 Series 4K UHD TV's picture quality, ease of use, and size, with many praising the vibrant colors and sleek design. They also generally found setup to be straightforward and the price reasonable for the features offered. However, customers are negative about the remote control, citing issues with functionality, and some experienced motion blur during fast-action scenes. A few also expressed dissatisfaction with the TV stand.
This summary was generated by AI based on customer reviews.
Not satisfied with image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV 3 years ago and it had about just a little bit better picture then my 3 year old TV wich is unacceptable due to the fact that 3 years later I have the JU7500 and it’s about the same as the NU8000. Not Happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Naya,
I am sorry to see that you are not fully happy with your NU8000. Please contact Samsung Support so that we can better troubleshoot your concerns and assist you with step-by-step adjustments towards customizing settings to meet your viewing preferences.
You can reach us at:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
Lackluster performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv requires video adjustment for every video format played on it. It upscales horribly and it's too dark for my taste. I have purchased the Q65 from Costco and plan on returning this one for a refund.
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Samsung 75" 4G TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice - amazing picture. Don't care so much for the remote control as my last Samsung 60" TV.
I would recommend this to a friendBrand response from Samsung
Posted .lucky,
I'm very glad to see that you are happy with your NU8000 TV. However, you have given this model a 1-star rating, which is the worst rating possible.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
- Samsung Ambassador
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is only OK. Can’t say much more than that. Replaced our broken slightly older Samsung 3D 4K, and the picture quality on this is greatly inferior.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is AMAZING BUT there is a problem with the connectivity component for streaming NetFlix and Hulu.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Smitty,
Thank you for purchasing the Samsung NU8000 Premium UHD Smart TV. I am sorry to hear that you are experiencing streaming issues with NetFlix and Hulu.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Picture not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in this tv. Unless vibrant blue is on screen, colors are dull. Also side view of screen dull. Looks like a less expensive tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Krsytine,
Our 2018 NU8 Series features Ultra Slim Array backlight, HDR 10 Plus, wide viewing angle, Auto Game mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
Please know that the TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
It also has several preset picture modes and many custom settings, allowing users to adjust images to their liking.
The Dynamic Mode is our typical store demo mode and is the brightest among all presets.
Standard Mode is ideal for home and everyday viewing.
Movie Mode is the closest setting to calibration the way the director intended as it uses less enhancements and will likely result in the truest picture.
In addition, the quality of the image on your screen depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver exceptional products and service.
- Samsung Ambassador
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble with the picture and the amount of update always interruptions
I would recommend this to a friendGood picture quality but not sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV graphics are great but turn volume up higher that 30 and its completley muffled. Terrible sound
No, I would not recommend this to a friendTv has white marks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv has huge white mark on bottom right. I can see it really bad when darker colors are shown. I’m really upset. Every tv I have is a Samsung. I have 5 TVs not under 50 inches in my home. This has been the worst experience. I bought it for my husband and rented a uhaul to get it home. Called right away when he was able to watch tv he saw it. They couldn’t send geek squad to swap it I’d need to re-rent a uhaul or contact Samsung. I has to go on a business trip so I figured when I got home I’d contact Samsung. 20 min on support I’ve had the guy just stop answering and leave chat open when I spoke about white marks on new TV. I screen shot it to have proof. I waited an hour and haft no response. This is not how anyone should be treated. Even if they only spent 100 on a tv or thousands like I have no one deserves that. I now have a broken tv I paid thousands for. I will not buy another thing Samsung. Not a phone, TV or even a oven! :(
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, but for a such a popular brand one of the most popular tv app (WWE) is not available.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi Brownsfan,
Thank you for your feedback.
We are working closely with WWE to bring the app to our 2018 TV lineups as soon as possible.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Good tv but no money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this tv need to replace new models because similar price for new TVs
I would recommend this to a friendbeauiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my tv keeps making a clicking noise and im not getting satisfaction
No, I would not recommend this to a friendBrand response from Samsung
Posted .robbie:
I am very sorry to see that your TV is emitting a clicking sound.
So that we can better investigate this issue with you, please reach out to:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Pros mentioned:Picture quality
Samsung quality is going downhill
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had great picture for about a year. A month after the manufacturer warranty expired, the TV will not turn on. Samsung’s quote to repair is $1,400 which is the price of a new TV. This TV is trash
No, I would not recommend this to a friend Poor sports tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and figured was going to love it and tossed the box. First week noticed on any sports channel it lags and skips quite often. Even on a sports game. Since I tossed the box I'm stuck with a huge TV I am completely unhappy with .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mel55,
Your NU8000 TV comes with a feature called Auto Motion Plus that helps to optimize motion image quality.
You can change Auto Motion Plus settings by following these steps:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
3) Then you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can access these advanced settings:
a) Blur Reduction: Use the directional keys on the remote to adjust the Blur setting
b) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting
c) LED Clear Motion: Select to turn On/Off
For further assistance on this feature or other advanced setting adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Or LiveChat with our product experts at: http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at: https://www.facebook.com/samsungsupport
You can also find us on Twitter at: https://twitter.com/SamsungSupport
- Samsung Ambassador
Bad TV-got image iasues 10 months after purchased!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad tv! It worked perfectly well for 10 months. Until it started developing like a "ghost" vertical lines on parts of the screen Samsung tried to fix it 2 times in a week and were not able to. They ended up giving us a credit at Best Buy and purchased a new tv and they picked up this one. Were very dissapointed this tv gave problems in less than a year. And we dont abuse or overuse the tv at all... Maybe we got a lemon tv. At least they replaced us with a new one...
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but issues that even geek squad cant fix. So i was regunded my money. Very dissapointed. Tv had a beautiful pic.
No, I would not recommend this to a friend Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality isnt that great. I had to return it twice to the store because of picture glitching/flickering. The second time I returned it I got the sony instead and I love it.
No, I would not recommend this to a friendDon’t purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the HDMI ports quit working just after the 1 year warranty. Cant get Samsung to call me back.
No, I would not recommend this to a friendkeep turning off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep turning off by itself. We don’t know what’s causing it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Albert:
I am very sorry to see that your TV is randomly turning off.
So that we can better assist with troubleshooting or warranty service, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you.
Great TV for the first 2.5 years…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now? Multiple issues which may result in this being a 75” paper weight. Get the extended warranty if you get this bad boy.
No, I would not recommend this to a friend