Customer Ratings & Reviews
- Model:
- QN75Q60RAFXZA
- SKU:
- 6331767
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality, describing it as amazing, perfect, and vibrant. They also appreciate its large screen and affordable price. While some customers have concerns about the remote control's simplicity and the TV's short lifespan, overall, customers are pleased with their purchase.
This summary was generated by AI based on customer reviews.
It only worked 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is sad that a television that cost 1,500 on Black Friday and costs 1,300 today much less than Black Friday. And that with only 6 months of use from one moment to another it turned off and did not turn back on and that when I try to make the claim by calling and in live chat they do not give me a solution
No, I would not recommend this to a friendSAMSUNG 75” went Bad, only 18 months old.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 75” SAMSUNG Tv new From Best Buy, it only lasted 18 months. Only had a 12 month factory warranty. Everything went black and no sound. Took to Tv repair shop. Screen went out, price to fix parts and labor was more then buying another tv. I highly recommend you buy the extend warranty. No matter what brand of TV you buy.
No, I would not recommend this to a friendSlow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV if you don’t wanna watch sports all actual sports flutters it’s very slow poor qualityIf you buy this TV do not buy the 6.0 get the 8.0 or else you can’t watch any best action or sports television
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed,
Thank you for your purchase and review of this Samsung Q60R QLED TV.
I am sorry that you are not satisfied with its motion image performance.
Have you tried turning on Auto Motion Plus? It is a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images.
Here is the step-by-step guide to change Auto Motion Plus settings:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus
3) Then Select Auto Motion Plus again, and you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can further access these advanced settings:
a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
b) LED Clear Motion: Select to turn On/Off
Should you need further assistance with picture settings or other features, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Thank you again for sharing your feedback with us. Our customers feedbacks are the driving force of our continuous efforts towards delivering better product and service.
-Samsung Ambassador
Curt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was too dark for my taste. Menu was fantastic but still will take my 4K LG.
No, I would not recommend this to a friendVertical lines after less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 1 year and 9 months. Although I enjoyed it during that time, unfortunately, all of a sudden vertical lines have now appeared on the screen. For the price point of this TV it is completely unacceptable for me to have to replace it this soon.
No, I would not recommend this to a friendBright white screen after 3rd day. Return for 8000
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third morning after turning TV on bright white screen with different color pixelated stripes. Turned it off waited turned it back on still the same thing. Turned it off turned it back on, it worked. Immediately called the store spoke with rep, set up an exchange and return. That went flawlessly. I would not recommend buying.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not great. Return for latest Samsung model
No, I would not recommend this to a friendBroken/Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not work but we were unaware b/c we were installing at a project we built (that just got completed). Plugged it in and it does not work. Called customer service and they are not willing to replace; saying its too late (Time lapsed).
No, I would not recommend this to a friendMakes noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two models now and both make noises. It is definitely odd.
No, I would not recommend this to a friendGood while it lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ours stopped working after 3 months. We came home from vacation to the screen flashing light. We had left it off, so somehow it stopped working while turned off. We tried everything, but it wouldn't turn off or come on; it only flashes light. Samsung is sending someone to repair. Best Buy won't do anything for us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Acar,
Thank you for purchasing the Samsung Q60R QLED Smart TV.
I am very sorry that you had issues and required warranty service.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our continuous efforts towards delivering world-class service.
- Samsung Ambassador
Extremely disappointed. Waste of 1400$
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY. STOPPED WORKING after 13 months. Neither Samsung nor Best Buy are doing anything (even for an elite plus member). Most likely back light failure. Extremely disappointed. Never buying anything from either company (best buy or samsung)
No, I would not recommend this to a friendNo to Samsung product now and in the future!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is malfunctioning after just one year. Exactly a week after manufacturer warranty expired on Nov 2020. Top left screen shoes a different color. Had to pay out of pocket to get a service done. Not happy. Not buying any Samsung products ever again!
No, I would not recommend this to a friendUnreliable TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv stop working after 2.5 years and was super expensive to fix. Apparently, led lights went. After research, this seems to be a known problem by Samsung. Avoid this tv…
No, I would not recommend this to a friendIt's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra $500 for an LG.....................
No, I would not recommend this to a friendBrand response from Samsung
Posted .BigMe86chicago:
Thank you for taking the time to share your review.
So that we can better understand your disappointment, please reach out to us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Your thoughts and opinions are very important to us and we hope to get a better understanding of what you would have liked to see improved on our Q60R Series.
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash TV. For something this expensive, you’d think it would last longer than 16 months. LG is the way to go. My “lower tier” LG looks way cleaner than Samsung anyway.
No, I would not recommend this to a friendDisplay failed do not buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LED panel failed at the 2 year mark. Unbelievable that Samsung can design a product that fails so fast and has zero responsibility. I would avoid Samsung at all cost.
No, I would not recommend this to a friendSamsung is not performing like they used to
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out after less than 4 months of use. I have always bought Samsung but what a hassle with a TV. Can't use and I have to have a technician come to the house for this MASSIVE inconvenience.
No, I would not recommend this to a friendPoor build quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dreaded horizontal white line through the middle of the screen one year after purchase. Of course it was just after warranty had expired. Off to another brand I go.
No, I would not recommend this to a friendBad luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2weeks of owning the QLED ive wanted. It already is having power cycling issues where it turns off and on by itself. Bad luck i hope because ive always liked samsung tvs
No, I would not recommend this to a friendNeed help setting up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called best buy store. Went on line called Samsung went on line and everyone just passing me on to nobody or hangs up. No service at all. Just take your money and run.
No, I would not recommend this to a friend