Customer Ratings & Reviews
- Model:
- QN75Q60AAFXZA
- SKU:
- 6452231
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, large screen, and price of the 75" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many customers rave about the amazing picture quality, clear picture, and excellent colors. The large screen is also a hit, with customers saying it's great for movies and living rooms. The TV is also considered to be a great value for the price, with customers saying it's an outstanding TV for the price.
This summary was generated by AI based on customer reviews.
Leaning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After inserting the stands, seems like the TV is leaning backwards.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leaning,
Thank you for choosing Samsung's Q60A TV and for your review. If your TV stand seems wobbly or crooked, please refer to the Quick Setup Guide included with your unit and make sure that the stand is assembled correctly. Should you need further assistance with your TV's stand, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
GreT deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad 200.00 deal is great. Says money with 1 purchase.
I would recommend this to a friend75" Samsung Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit not unboxed yet. Waiting for room to be finished.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV but is difficult to use. Strange format
I would recommend this to a friendLinLin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television! Still learning a lot of it though!
I would recommend this to a friendWouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially when we first got the TV it was great, however a few days in we started to notice the edges bleeding and screen tearing on higher quality videos. I would just go with a better Samsung or another brand then this tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Becca,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Defective display
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these a year ago. One works perfect, the other has had a horizontal line since day 1. Best Buy says to take it up with Samsung and Samsung says sorry, no service centers in your area. Make sure you test the TV immediately and if there are problems take it back to the store, neither company will help you out.
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Can't run Xbox series x at 120 hertz 4K on this tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not to bad but it can't support 120 hertz when running my Xbox series x even though people at Best buy said it could
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
Thank you for your review of Samsung's Q60A TV. We appreciate you sharing your in-store experience with us, and apologize for any misinformation you were given. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
The Q60A features Motion Xcelerator Turbo to minimize motion blur when watching action on your screen. When stepping up to the Q70A, you gain the advantage of Motion Xcelerator Turbo+ which supports advanced features like FreeSync Premium Pro for best game play available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Lack durability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv just stopped showing pictures but sounds only. It’s a shame after 14 months of purchase.
No, I would not recommend this to a friendneeds better picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the price was good. I like how smart the tv is but I'm not a fan of the remote control. I wish the picture was better which is my biggest complaint.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dont,
Thank you for your review of Samsung's Q60A QLED 4K Smart TV. We appreciate your thoughts on the remote, as well as the image quality. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Horrible black color with white “ghost” blotches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giant heap, good picture when there’s no black content on screen. When images turn black, there’s giant white splotches that never fade across sides and vertically. What a piece.
No, I would not recommend this to a friend Great product but scratched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product came scratched on the screen. We had to return it at the store.
I would recommend this to a friendBrand response from Samsung
Posted .LourdesMartinez,
Thank you for your review of the Samsung Q60A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Speakers are not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound speakers are very bad . We need to buy external speakers
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sanni,
Thank you for purchasing the Q60A TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
75" Samsung 60q
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with picture quality,different at store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung,
Thank you for sharing your thoughts on the picture quality of your Q60A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Flawed screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but after 2 months a line a few pixels wide appered horizontally about 4" from the top that goes all the way across that seems to show colors from a lower area. Then about 3" from the right on that line is a small vertical line of red.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bubbafuzz,
Thank you for purchasing the Samsung Q60A TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections.
2. Try changing channels using the remote control. Is the issue the same on all channels?
3. Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
4. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
5. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception.
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 75 in tv. AFTER 32 days it stopped working. I took it to best buy..and unfortunately i didn't buy insurance so im out 1500.. just like that... what a rip off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stoppedworking,
Thank you for choosing Samsung's Q60A TV and for sharing your experience. Please know Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75Q60AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Smarthubissues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smarthub never worked correctly from the start. Samsung kept claiming that it was a internet speed issue. After two internet changes to fiber optic, still didn’t work. Returned the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for your review of the Samsung Q60A QLED TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth the money. I should’ve spent a little more to get the better options. It works fine, but you can tell it’s not a great TV.
No, I would not recommend this to a friendGood TV but remote stopped working after 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, only problem is that the remote stopped working after about 7 months of normal use. Had to buy another remote for $39.99.
No, I would not recommend this to a friendWhat a hassle!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to go through 3 botched repair appointments before getting a replacement. Then they delivered a repair screen to us twice leaving it outside our front door, most recently yesterday, a couple of weeks after the new TV was delivered.
I would recommend this to a friend