Customer Ratings & Reviews
- Model:
- QN75Q60AAFXZA
- SKU:
- 6452231
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, large screen, and price of the 75" Class Q60A Series QLED 4K UHD Smart Tizen TV. Many customers rave about the amazing picture quality, clear picture, and excellent colors. The large screen is also a hit, with customers saying it's great for movies and living rooms. The TV is also considered to be a great value for the price, with customers saying it's an outstanding TV for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best purchase for 2021
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV the picture quality, the features, the sound effect is everything.
I would recommend this to a friend Very satisfied with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thinn Tv . It looks so big in my living Room . Picture to picture . Love it
I would recommend this to a friendMiserable Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in June and and have spent more weeks waiting on Samsung to repair/replace than being able to use the thing. The first few weeks I had it were fine then the screen started flashing to black very rapidly. After several frustrating calls with their tech support a repair visit was scheduled. The recsheduled twice. Then I was told they needed to order a part which took several weeks and then a few more rounds of scheduled/canceled repair visits. Judging from the reviews I read when I purchased this, it seems to be a very isolated incident but Samsung's response has been practical joke level terrible and has turned me off from ever wanting to purchase another product from them.
No, I would not recommend this to a friendLOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television and very user friendly. The speakers are louder than my old one but I plan to get some external speakers because sometimes i just isn't loud enough and I worry about turning up too loud cause I don't want to ruin them.
I would recommend this to a friend- Pros mentioned:Picture quality
Degusted and now need a new sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the 75Q60A today and installed it. I'm very happy with the TV and picture, however the sound is another story! I replaced my existing TV and was planning on using my existing Vizio sound system connected via the optical cable as before. When I did so, I discovered that the volume cannot be controlled through the TV when output is set to optical. Upon some initial searching, this seems to be a reported issue that Samsung has failed to remedy. I saw that connecting via Bluetooth instead of optical was a possibility, so I tried that. However, while you could now mute the volume you could not adjust it (louder\quieter.) I am now stuck with a TV I cannot return and a sound system, that will not work with the new TV. I am completely disgusted with this purchase and now have to apparently buy a new compatible sound system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jordabi,
Thank you for your review of Samsung's Q60A TV. I'm sorry to hear of your experience when connecting your Vizio sound system to your new TV. We would love the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. Please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
No Manuals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had a new Samsung TV delivered and set up by Best Buy, but there is no manual for anything, including the remote usage. I've gone to the Samsung web site and searched for a down loadable manual, but none exits for my model, which is QN75Q60AAFXZA. Where can I get the proper documentation?
I would recommend this to a friendBrand response from Samsung
Posted .Hi requiringamanual,
Thank you for your review of Samsung's Q60A TV. You can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the Q60A TV under "4K QLED TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps resolve your concerns. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Do not purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product or warranty. They will not fix or replace the problem. I've been dealing with them for a month and still not fixed. You cannot find anyone that wants to help!
No, I would not recommend this to a friendSamsung gets the bell rung!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with what I paid for. Couldn’t be happier.
I would recommend this to a friend- Pros mentioned:Picture quality
Terrible picture quality and tons of Juttering
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely disappointed ☹️. I have always heard Samsung was the best but this one was the worst tv I have ever purchased. The picture was amazing for 1 minute and terrible the next. The jutter was Insane. I adjusted every setting possible and it got better but still did it a lot. When I returned the tv today there were 2 other people returning the Q60A series TVs at the same time. It may be a bad batch or bad processor batch but DO NOT BUY THIS TV. BEST BUY was awesome as usual but the TV was awful. My faith in Samsung is shaken at best. Ps it was not an internet speed issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thellamalives,
Thank you for your review of the Samsung Q60A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Please know we could have further investigated this and provided additional firmware update information and/or troubleshooting assistance to help resolve the issues you were experiencing with your TV.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pic quality just okay pic not sharp or bright poor sound quality pic from streaming terrible.
No, I would not recommend this to a friend