Customer Ratings & Reviews
- Model:
- QN75Q60TAFXZA
- SKU:
- 6401711
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, ease of setup, and reasonable price of the 75" Class Q60T Series QLED 4K UHD Smart Tizen TV. Many users rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and simple setup process. However, some users have expressed concerns about the TV's durability, with reports of short lifespans and screen issues.
This summary was generated by AI based on customer reviews.
Tv problem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece.Only 1 1/2yrs old it’s done.the cost to fix you might as well get a new tv
No, I would not recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchase had issues and price hasn't stop dropping. Call reps told me I couldn't return even before my date.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BradyC:
Thank you for purchasing the Samsung Q60T TV. I am sorry to hear that you are experiencing issues with it. So that we can better understand the issue you are having with your unit, please contact Samsung TV Support for step-by-step troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
No show! No calls! Very dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No show! No calls! Very dissatisfied, probably won't buy anything again where I have to rely on best buy to deliver!
No, I would not recommend this to a friendBrand response from Samsung
Posted .XavierMaldonado22,
Thank you for your review on this Samsung Q60T QLED Smart TV.
I am sorry you had issues with the delivery experience. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST 7 days a week
Simply copy-paste this link into your browser for LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for bringing the issue to our attention – we greatly value your feedback.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Ambassador
Would not recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy at first...but...TV would turn of and on constantly....loose connection with Apps randomly...
No, I would not recommend this to a friendBrand response from Samsung
Posted .MusicMan:
Thank you for purchasing the Samsung Q60T TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly.
Please try a few trouble-shooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to
Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not worth the hassle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Go with the 70 or the 80. Not worth the money, save your money and get a quality TV
No, I would not recommend this to a friendTV BROKE NOT FUNCTIONING PROPERLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV HOOKED UP ONE WEEK AGO, WON'T RECEIVE DIRECT TV SIGNAL. BAD TV BAD SET I DON'T KNOW>
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Best 75" TV value under $1500!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so I had been looking for two months prior to black Friday knowing I needed an upgrade...originally it was between the 75" Sony x900h and the vizio p series quantum but just didnt want to pay that much. So I walked in to best buy with lowered expectations and was going to pick up the sony x800h which while it has a good picture, has relatively lousy contrast due to being an IPS panel. I was going to settle because I was tired of looking...well they were sold out everywhere!!! I was so bummed and about to leave empty handed when I stopped by the Q series display where they had the Q60 thru Q90 displayed side by side which was great. I was familiar with the Q series from my research but had written of the Q60 and 70 because they have no local dimming and the 80 and 90 are way expensive. Well short story long I picked up the 75 inch Q60, took it home, turned it on and....OMG! What an amazing picture! Its bright, sharp, the quantum color is sick...it has unbelievable contrast for a non backlit tv and there is absolutely no blooming which blows my mind for what I paid. Folks I picked this up on sale for $1199 adding a $250 five year warranty.. mostly because the thing is too big to haul to the shop...and I can honestly say that unless you're willing to splurge for an oled, I just dont believe you can do any better.
I would recommend this to a friend Tv not ok, customer service good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t work and had to return it. Customer service was good!
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good experience with this product screen was falling off
I would recommend this to a friendBrand response from Samsung
Posted .Lalo:
I am sorry to hear that you are experiencing issues with the screen of your Q60T TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one-year warranty, please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Quality not up to par with what was broadcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't appear to be brand new, might've been a showroom floor Television
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bigscreentv75,
Thank you for your purchase and review.
I apologize for the disappointing experience.
So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
TV + Sound bar bundles $100
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service !!!!!!!!!!!!!!!! Will not planning buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jayesh,
I am very sorry that you experienced issues with the purchasing experience of your Q60T QLED 4K TV.
We recommend you share your concerns and feedback directly with Best Buy, and inquire assistance.
Should you ever need help or have questions about using the TV, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Samsungqled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned tv because picture too vibrant and not great
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamsungQled:
Thank you for sharing your review of the Samsung Q60T TV. I am very sorry that you were not completely happy with image quality and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
- Pros mentioned:Tv size
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv no issues Great quality...also 4k is amazing for all entertainment
I would recommend this to a friend Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, the colors are very realistic!, the interface is intuitive and you can open the steaming apps very fast!
I would recommend this to a friendSamsung QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv still satisfied with it, quality organization on the Home Screen.
I would recommend this to a friendNice Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this product in 2021! Till date, it remains one of my favorite purchases.
I would recommend this to a friend- Pros mentioned:Picture quality
Great for streaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get over the picture quality of this television. It is so bright and pops beautifully. This tv takes streaming to full capacity. There’s tons of apps. The remote is so easy to use and navigate. Watching movies, cartoons are amazing on this tv. I highly recommend this Samsung television. There are so many options for streaming which is so convenient if you don’t have cable. I’m beyond satisfied. “ I received this product at a discounted rate for my honest feedback.”
I would recommend this to a friend - Cons mentioned:Remote control
Shortest life of a TV ever for us.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take a pass on this TV and maybe Samsung all together. It’s dead. After only about 3 years of moderate use. It’s just the wife and me at home using this TV. We bought this TV as a gift to ourselves for successfully launching our two kids. We have tried all the trouble shooting ideas found online. No luck. Even when this TV was working, it kept flashing a notice about setting up the remote and it would change the audio output and go silent routinely. Tried all the online trouble shooting for that too. No luck there either…
No, I would not recommend this to a friend - Pros mentioned:Tv size
TV Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians who delivered and installed my TV were very efficient and did a great job of setting up the technical detail involved.
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an incredible tv this is. Sharp bright picture. Gaming on this TV is next level. Best Buy I’ve made.
I would recommend this to a friend