Customer Ratings & Reviews
- Model:
- QN75Q70TAFXZA
- SKU:
- 6402404
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 75" Class Q70T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and large screen. They appreciate the easy setup and find it to be a great value for the price. However, some customers have concerns about the sensitivity of the remote control, short lifespan, and lack of a longer warranty.
This summary was generated by AI based on customer reviews.
Go with Sony X90H
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have over 5 SamSung TVs and have brought nothing but Samsung from phones, sound speakers,appliances, and TVs, but lately their quality has been going down hill. When you are up close this TV looks grainy and ugly. I returned it the next day and purchased the Sony X90H and wow this Sony TV is just amazing it likes being in a movie theater
No, I would not recommend this to a friend- Cons mentioned:Reliability
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With in 1 year this tv stop working. Very disappointed!
No, I would not recommend this to a friend Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not stay connected to internet and no one will assist. Very disappointing to pay over 2K in December 2020
No, I would not recommend this to a friendBrand response from Samsung
Posted .Classified:
Thank you for purchasing the Samsung Q70T TV and for your review. I am very sorry you are experiencing internet connection issues. A firmware update is available which may help improve your connection.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Remote control
horribale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with geek squad i ever had. Waiting to return Samsung remote wont work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thomas,
am sorry to see that you were not satisfied with your service experience with Geek Squad and that you had trouble with the remote function of your Q70T QLED TV.
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202004/20200403095308351/NIKATSCT-3.0.1_EM_NIKE_USA_ENG_200323.0.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
Fair at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shop around in my opinion. My prior to gave up on me which is why Best Buy provides me this tv. Not a fan at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Fair,
Thank you for purchasing this Samsung Q70T QLED 4K TV. I am sorry to hear that you are not completely satisfied with it.
So that we can better understand your concern and help to improve your viewing enjoyment, I invite you to please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Bad Quailty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 13 months and took less that 6 months for to screen to get burn in
No, I would not recommend this to a friendTV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.size is very good but it has a weak stand I don't think it will hold the TV.
No, I would not recommend this to a friendWaste of money fr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ai takes so long to Catch up on 4K looks like vhs on 4K it’s trash go with sony 4k
No, I would not recommend this to a friendShouldn't TV's last longer?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the TV 18 months and the power button just started blinking and turns the TV off and on and won't do anything else. Going to have to call a repair service out. Highly disappointed in this TV only lasting 18 months before needing a repair.
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 0 if I could. Purchased 12/29/2020. Stopped working 3/27/21. No parts available to repair it. Been waiting 7 days for someone at Samsung to contact me about a replacement. I'm sure the credit, if ever received, won't cover the cost I paid for installation, and reinstallation either.
No, I would not recommend this to a friendProblems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already have problems with TV making clicking noise going to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimPappas:
Thank you for your review of this Samsung Q70T TV. I am sorry to hear that you are hearing abnormal sounds and are considering returning your unit. Please give us the opportunity to assist you by contacting Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung let’s us down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had it for 3 months and it’s already burned out , second Samsung tv we’ve bought in 5 months . We’re very disappointed with Samsung !
No, I would not recommend this to a friendSamsung stopped working after 13 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working after 13 months. Samsung said they would give me a one time repair outside of warranty but they did not follow through. Very poor customer service. I will never buy another Samsung TV. $1700 down the drain.
No, I would not recommend this to a friendStarted off great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 75” December 2020 and now April 2022 the screen now has visible lines across the entire screen. One solid black like toward top of screen the spans the entire screen.. Thankfully I purchased the extended warranty!
No, I would not recommend this to a friendSamsung TVs have a known issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, Samsung TVs have a known issue with power cycling. That’s where it turns on and off repeatedly. Mine happened 2 months after the warranty expired. Now I get to pay for service for an $1800 TV after 14 months.
No, I would not recommend this to a friendJuts ran away from Samsung !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is less than a year old, the screen already has white haze corners. Samsung technician says that is how the TV designed!! Basically, Samsung don't won't take responsibility for their product even though they sell defected TV!
No, I would not recommend this to a friendDon't purchase this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad hdmi ports. Samsung service told me they have to order a part. They know it is an ongoing issue. Why did best buy not know this. It was not working corect from day one.
No, I would not recommend this to a friendDONT BUY!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst TV ever. This is the second Samsung TV I’ve owned that has broken within two years. This one lasted two months, good luck getting Samsung service to service it. Worst buy, save your money. Leaving Samsung forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sducat:
I am sorry to hear that you are experiencing issues with your Q70T TV after two months of use.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good tv for 1 year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for 1 year. Now having to replace a $2000 tv because the panel went bad. Have had good experience with other Samsung TV's. Should have gotten the extended warranty.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
E.J. Hadden
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I have ever owned. 75" screen with bright colors and sharpe picture. It is located in my sun room which gets a lot of sunlight but doesn't affect the picture quality at all. When watching a football game you can actually see the perferations in the jersey's. The built in surround sound is exceptionally good as well. I plan to purchase another one for an additional room.
I would recommend this to a friend