Customer Ratings & Reviews
- Model:
- QN75Q7FAAFXZA
- SKU:
- 10187650
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The YouTube app isn't working. I called Best Buy and they couldn't help me at all. They just told me to return it and they'd refund my money. The problem is, the TV is too big and won't fit in my car. I'd have to pay for the delivery to get it home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JuanH,
Thank you for sharing your experience with the YouTube app. If the app is freezing, not loading, or crashing, we recommend trying the following steps:
1. Cold boot the TV by holding down the power button on your remote for 5+ seconds until the TV turns off and back on.
2. Delete and reinstall the app to clear out any potential corrupted data.
3. Reset Smart Hub to remove any app conflicts (Settings > Support > Device Care > Reset Smart Hub).
Please also make sure your TV has the latest firmware installed: Settings > Support > Software Update > Update Now.
If the issue continues, please reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional resources are available through the ‘Support’ link on our website.
~ Samsung Specialist
Won’t steam live sports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv seems incapable of streaming live sports. I have 3 other tvs that are just the wal mart Roku brand and have zero issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidJ,
We appreciate your review of Samsung’s Q7F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not satisfied and I had higher hopes for Samsung since I had one before this one
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeromeJ,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Never go to best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the tv in order to have it delivered. But I had a 400 dollar rebate through verizion and I wasnt able to reuse the rebate. I am out 400 dollars due to the incompetence of best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ThomasL,
Please know that you're leaving a review and 1-star rating for the 75" Q7F TV, but we’re sorry to hear of your experience, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Customer service sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came out of the box broken and then customer service was absolutely terrible. I will never recommend this company ever
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user740620,
Thank you for sharing your experience. We are very sorry to hear that you received a damaged TV and had issues with your exchange. Please reach out to Best Buy directly for more assistance.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Worst choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of contrast and image not really for Samsung make very poor
No, I would not recommend this to a friendBrand response from Samsung
Posted .AymenM,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Where are my purchases?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have one. They have never installed them I’m still waiting!!
I would recommend this to a friendBrand response from Samsung
Posted .JimmyB,
It appears your 1-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Fantastic Samsung Quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, especially for the price. I do use a soundbar to enhance the sound, but the picture quality is outstanding. Simple to mount and looks beautiful. No picture adjusting necessary.
I would recommend this to a friend - Pros mentioned:Picture quality
Sound with two build in speakers is weak
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, set up is hard if you not computerized in order to keep xfinity l had a one of their tech come out and do it it is heavier then my previous tv same size was a Roku easy to set up otherwise no problems yet , but needs to people to hang with muscles on a tv stand woman and man is sufficient.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Tv perfectly fits my living room and has vibrant colors. Sound is bit low, however with soundbar it is perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I purchased!! The picture quality is amazing!! It was very easy to load my apps. The width of the the tv is very thin which I love as well. When watching movies, the color pops right out! Definitely worth the money!!
I would recommend this to a friend Great TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at great price. Would recommend. This is a perfect size for living rooms..
I would recommend this to a friend- Pros mentioned:Picture quality
Pristine Precise Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ABSOLUTELY LOVE ❤️ the Picture Quality , the Color ,Pristine Clarity with Ai feature that was new to me, but I learned to use with ease . Sound is great for the room I have without surround sound . and I'm glad I made the choice to get this TV .
I would recommend this to a friend - Pros mentioned:Picture quality
MySamsung75"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV to have, with a "perfect" picture and sound quality. Enjoying this TV especially during game time. It makes me feel as if I am close to the players. The same goes for actors when watching movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Fine fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung for us has always been steadily reliable. T is combined with good design makes Samsung our first choice is electronics Thins has a wonderful realistic picture hand sound
I would recommend this to a friend - Pros mentioned:Picture quality
TVsamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very good picture and sound. Works great!
I would recommend this to a friend - Pros mentioned:Picture quality
Phenomenal Television Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, definitely a good value for the type of panel you are getting.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and has great picture, I would recommend this tv to anybody that’s looking for a Tv.
I would recommend this to a friend Good TV, but bad delivery service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the product itself, but I'm frustrated with the delivery service. They said it would arrive within a certain four hour time range, and they were an hour late without calling me or informing me, which caused me to miss an appointment. A call would've made a big difference.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture! Sound is good as well. We had it installed by Best Buy. Great people!!
I would recommend this to a friend