Customer Ratings & Reviews
- Model:
- QN75Q7FAAFXZA
- SKU:
- 6619142
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 75” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its stunning picture quality, finding it clear, bright, and impressive. The user-friendly remote control and ease of setup are also frequently highlighted as positive aspects. Many appreciate the large screen size, enhancing the viewing experience.
This summary was generated by AI based on customer reviews.
Great find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart Tv great investment highly recommend this model
I would recommend this to a friendSamsung 75 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with this tv. The setup was not yo difficult and came with online assistance.
I would recommend this to a friendBest Buy is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sellers are excellent and with patience, I made a good purchase with Best Buy credit. I can pay up to 24 times. I am satisfied.
I would recommend this to a friendPerfection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was wonderful from the salesperson to his manager to the installerS
I would recommend this to a friendGood quality tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as mynlast QLED samsung TV in regards with hues and dynamic motion picture but quite good for its price range.
I would recommend this to a friendTv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, it’s big but fits our needs 10/10 recommend
I would recommend this to a friendNice television, picture quality is lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, huge television. I thought that I wouldn't like it after mounting it and turning it on. The picture quality was a disappointment considering the price point on this bad boy. I thought it would be a little crisper with brighter colors and deeper blacks. I did a little tweaking of the settings to get the picture to look somewhat decent. However, at this price point, I still think the picture quality should have been a lot better. I had a 65in Samsung from 2014 and a 40in from 2010 that looks as good if not better than as this television.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CoolJHenny,
We appreciate your input on the picture quality of Samsung’s Q7F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
Start by selecting a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Crisp!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity in pretty amazing. Perfect fit for the space we had.
I would recommend this to a friendPerfect size! Low sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and that it’s full of apps and free channels. Makes me feel like I have free cable. However, the sound is very low. Even my kids complained of the low sound. I had to purchase a sound bar. It sounds much better with it. For the price, it should have a better audio system installed. I would return but don’t have time for the hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brandie,
We appreciate you taking the time to review your Q7F TV. Your feedback on sound quality is noted and will be shared with our internal teams.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good but thought it would be clearer and sharper
I would recommend this to a friend75” Ai TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV… Not as clean of a picture as I would have expected…. especially for the price! But I will try to make it work…
No, I would not recommend this to a friendT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would have a better picture than it does
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung did not have the Toslink interface I needed for my hearing aids so I had to return it but the picture was great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TomG,
We are sorry to hear that you had to return your Q7F TV due to compatibility issues with your Toslink Interface. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
Not a very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software is slow, Not user friendly. Not better product then UHD Crystal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AshifI,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 75" QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ... the remote is ok but not a fan of it.
I would recommend this to a friendMy rental
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase 2 of them but can’t return! Not much options!! No audio output No HDMI out No Optical out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Newhouse, We're sorry of this misunderstanding - your Q7F features 3x HDMI ports. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above. For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-43-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619443.p?skuId=6619443 Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Specialist
TV SAMSUNG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS LIKE SAME AS BEFORE I PURCHASE 3 YERAS AGO NOT TOO MUCH CLEARITY
I would recommend this to a friendBrand response from Samsung
Posted .PinalP,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Complaint Regarding Missed TV Delivery and Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since there’s no other place to file a complaint here you go. I purchased this TV on July 5, 2025, and scheduled the delivery and installation for July 26. On the morning of the appointment, I received a phone call confirming that the delivery would arrive between 8:00 AM and 12:00 PM. After waiting the entire four hour window with no update or arrival, I made several attempts to contact customer service. My first call left me on hold for 26 minutes. I had to call again and was finally able to speak with someone, but unfortunately, they were unable to contact their team or provide any update on the status. By 5:00 PM, I had still not received a single call or text message to explain the delay or reschedule the service. What kind of service is this? I’m a Best Buy Total member, and I expect better communication and reliability especially for services I am paying extra for. I wasted my entire Saturday waiting for a team that never showed up, with no notice or follow up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrandonInc,
It appears your 1-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Not Remote happy for 1,000 tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote really stinks tv is fine but we really need a different remote any suggestions would be great.
I would recommend this to a friendBrand response from Samsung
Posted .MichaelS,
Thanks for sharing your review of Samsung’s Q7F TV. We appreciate your feedback on the included remote and will be sure to pass it along to the appropriate teams.
If there's anything else we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
Awful Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For almost $1000 the picture on this TV is really bad. I owned a Samsung 65 curved and is why I purchased another Samsung. The picture is NOT sharp no matter how you adjust settings. And sports – forget it. This TV is not for watching live sports. I have a cheap &$120.00 Visio in my garage. The picture on this TV blows away the Samsung. I’m going to guess that I paid for the large 75-inch screen and not picture quality. Should have went into store to look at the actual picture. Ask store to change from DEMO mode to any sports with fast movement. Live sports if you can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoeP,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist