Customer Ratings & Reviews
- Model:
- QN75Q800TAFXZA
- SKU:
- 6401971
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class Q800T Series QLED 8K UHD Smart Tizen TV's picture quality, describing it as great with beautiful colors. They also appreciate the easy setup process and the impressive 8K resolution. While some customers have concerns about the price and occasional screen issues, many find that the overall quality and performance of the TV make it a worthwhile investment.
This summary was generated by AI based on customer reviews.
Great Buy and Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!!! Money well spent. GREAT BUY from Best Buy
I would recommend this to a friendGreat tv and wall mount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Super installation service by the Geek Squad.
I would recommend this to a friendGreat salesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that Best Buy gives military discounts and will price match
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great, from product to Geek squad installation.
I would recommend this to a friendVery satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The installation went smoothly.
I would recommend this to a friendSamsung 75” QLED 8
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st tv did not work properly so BB is replacing it.
I would recommend this to a friendreview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item great visuals and sound I'd recommend buying
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very easy to use will recommend to friends
I would recommend this to a friendjames yakym
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good just waiting on a refund on my otr microwave why
I would recommend this to a friendGood but I would wait for 8k
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, but I realized that we are not yet ready for 8k
I would recommend this to a friend8k TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Is Great ! I Love The Way It Look On The Walk
I would recommend this to a friendNo so good Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a sound problem. The sound suddenly goes up without any reason. Also, one of the speakers sounds like it was damage. The picture is excellent.
No, I would not recommend this to a friendDisappointing Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung 75" 8k television was defective right out of the box. Didn't notice it until installer left, but there is approx. 40-50 faint vertical lines across the screen, best seen against a picture with a bright sky. Once it was discovered, it could be seen even through color scenes. Even considering the pandemic, I could write a paper on how poorly I found the customer service to be. One quick improvement would be to give your customers the option to NOT have to speak to the Philippines, Panama, or anywhere off shore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ImprovementRequired:
Thank you for purchasing the Samsung Q800T TV. I am very sorry you are experiencing issues with your TV not displaying properly. You may want to try the following troubleshooting steps:
1) Check the antenna and input cable connections
2) Check the antenna and HDMI cable connections
3) If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines
4) Try changing channels using the remote control. Is the issue the same on all channels?
5) Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
6) If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
7) If the problem disappears during the test, check your TV signal
(Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV just would not work with Phillips Hue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv but would not work with Phillips Hue. Just check and make sure all your additions will work.
I would recommend this to a friendNot worth the extra money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 75' and the 82" and the 85" and do not feel they are any better than the Sharps I replaced
No, I would not recommend this to a friendUnable to get bright enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 65" curved 3d tv finally started to get darker called geak squade to fix still under best buy 5 year plan just short of 5 years .After ordering some parts and teck making a couple of visits we found out part needed was no longer being made . So we got our refund and tried this tv unfortunately we could not get it out of super dark mode .some day light scenes were almost ok but most of the time it was to dark. I have been a samsung tv guy for 5 tv's so when i tried to get it set it to see more i failed so had to take it back. Best buy took care of us and we did get a better tv . Sorry this one failed.
No, I would not recommend this to a friendpromises
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to review the TV , despite buying it over a month ago , I still have taken delivery. Not happy
No, I would not recommend this to a friendWorst TV ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Do not trust best buy open box. They do not allow testing for open box and once arrive via geek squad, the tv is broken. Not sure why best buy would sell a broken tv. Totally disappointed. Also no compensation for time lost.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is really bad. The screen shows gray spots all over the screen. Any other brand or tv will be better. Stay away from this one.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had bouncy colored lines across screen constantly. Probably won’t buy another Samsung TV as this is my 2nd one with issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CoopsDad:
Thank you for purchasing the Samsung Q800T QLED TV. I am very sorry you are experiencing issues with your TV not displaying properly. You may want to try the following troubleshooting steps:
1) Check the antenna and input cable connections
2) Check the antenna and HDMI cable connections
3) If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines
4) Try changing channels using the remote control. Is the issue the same on all channels?
5) Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
6) If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
7) If the problem disappears during the test, check your TV signal
(Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions