Customer Ratings & Reviews
- Model:
- QN75Q800TAFXZA
- SKU:
- 6401971
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class Q800T Series QLED 8K UHD Smart Tizen TV's picture quality, describing it as great with beautiful colors. They also appreciate the easy setup process and the impressive 8K resolution. While some customers have concerns about the price and occasional screen issues, many find that the overall quality and performance of the TV make it a worthwhile investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Absolutely love the TV. Works flawlessly.
I would recommend this to a friend - Pros mentioned:Picture quality
8k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality awesome,easy accessible apps,great sound
I would recommend this to a friend - Pros mentioned:Color
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Beautiful color and easy to use. Thank you.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Q800T
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the TV. Great picture with very few adjustments needed.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and sound is great. Nice pic and sounds great.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung#1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV by far the best I’ve ever purchased
I would recommend this to a friend - Pros mentioned:Picture quality
NO SIMULTANEOUS HEADPHONE LISTENING!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, wonderful picture. lots of features to click through and learn - HOWEVER Samsung fell VERY SHORT on their common sense and foresight on this TV. This is a top of the line TV, and cost top dollar. Why in the world would any tech company design a TV that can only have 1 bluetooth head phone connected at a time. You CANNOT simultaneously connect 2 or more headphones to this TV so you and someone else can watch a movie at night without waking up the rest of the house! This to me is very asinine and shortsighted! VERY DISAPPOINTED in this TV for this single reason. Samsung (and all other TV manufacturers if they do not offer simultaneous headphone listening) need to hire new engineers with a lot more common sense and foresight!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
New 8K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung TV. Easy to use and great features.
I would recommend this to a friend Great interface and remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick tv, very vivid, best tv I've ever owned. Set up is really nice. Love that it recognize what was hooked, great interface...super easy to use. Bare bones controller that I love. Basically 8 buttons not including the. Netflix etc. But it's all you need very intuitive
I would recommend this to a friendTV madness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good but I think a little over priced.
I would recommend this to a friendPerfect Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect transaction! From our research of the product, to the pricing, the ordering, the delivery - it all went seamlessly! We had went elsewhere for purchases over the past several years and wanted to give Best Buy a try again and we couldn’t be happier that we did!
I would recommend this to a friendPower Supply or Board Early Failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a little over a year in and either the main board or the power supply capacitors have failed. The tv just clicks on and off and reboots on its own accord every 5 seconds or so. And we only watch tv a few hours a day. It's still under warranty and we have it on a surge protector and a whole house surge protector. This seems to be a common problem after doing a quick YouTube search. We bought an extended warranty as well but the point being that such a high dollar item should not be failing after so few hours of use. We have an older Samsung that ran 8 hours daily for 10 years and now sits outdoors and still hasn't failed so this is disappointing.
No, I would not recommend this to a friendSatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randy called 10-15 minutes prior to arrival. Received e-mail with approx. arrival time. - On-time arrival. Very professional, knowledgeable and helpful. Very detailed and organized. great job !
I would recommend this to a friendSamsung QLED 8K 75"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful !! This was an open box purchase. The Geek Squad installed it, tested it, etc. Couldn't be more pleased.
I would recommend this to a friendHorrible picture, clouding, and judder.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd time posting a review but apparently the first one didn't get posted. This is also my 2nd Q800T as the first one had so bad screening and clouding on it I had to take it back. My 2nd one is better than the first but still has horrible clouding. The clouding and bleed through is so bad that whenever there's movement on the TV you can see on the screen where the issues are. It makes it nearly impossible to enjoy watching TV. I've been in contact with Samsung as to further steps to take. I can't keep taking TV's back and exchanging them, especially since it takes my 3 hours round trip to get to Best Buy and back home. I think for paying $5,000 for a TV the quality should be much better. There literally shouldn't be anything wrong with it. I seriously think there is a flaw with the Q800T that Samsung should look into. I can see this in a $2,000 TV but not one of Samsungs high end TV's. After this I'm going to switch to LG. I'm not going to pay $7,500 for the Q900TS just to get a good picture, that's outrageous. I've owned this TV for a little over a month. I would not recommend spending the money on this TV. In case someone reply's with, have you tried this, yes I've tried everything to get this fixed. The TV is build cheaply and poorly and sold for A LOT. You'd have better luck going to the Casino and trying to hit it big than purchase this TV and it have no issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BigRed27,
Thank you for your feedback on the Samsung Q800T QLED 8K TV.
I am very sorry for the issues you encountered, and apologize for the let-down.
Your user experience is very important to us and has been shared with our teams.
Should you wish to check the status of your service request, please contact us again and reference your ticket number.
You can reach us via any of the following:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the unfortunate issues.
We look forward to hearing from you and assisting you towards a satisfactory solution.
- Samsung Ambassador
Lgtvbetter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Comes out great, but a bit sad to see you can’t adjust the backlight. Makes watching at night a bit difficult
I would recommend this to a friendBrand response from Samsung
Posted .Lgtv:
Thank you for purchasing the Q800T TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness settings to your liking. Go to: Settings> Picture> Expert Settings> Brightness
You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
Go to Settings> General> Eco Solution> Ambient Light Detection
I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with all the smart features best buy employee was really helpful too and price matched the tv for us.
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but just make sure your tv stand is deep enough to support it. I only paid attention to the width of my stand, not noticing that the legs themselves are very wide from front to back.
I would recommend this to a friendGeek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad continues to do an outstanding job for us; delivering, set up, and installation have all been superb. The Squad provides positive experiences.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality but returned it for the upgraded samsungq900 for a little more money
No, I would not recommend this to a friend