Customer Ratings & Reviews
- Model:
- QN75Q80BAFXZA
- SKU:
- 6503079
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 75” Class Q80B QLED 4K Smart Tizen TV for its exceptional picture quality, vivid colors, and immersive sound experience. They appreciate the easy setup process and find the TV to be a great value for the price. While some customers have expressed concerns about the remote control, the overall positive feedback highlights the TV's impressive features and performance.
This summary was generated by AI based on customer reviews.
Garbage!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars!! TV DIED IN 2 MONTHS!!!! Stay away from Samsung and BestBuy delivery!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve,
It’s unfortunate to hear of your experience with Samsung’s Q80B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Wanted to love it.,.. but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. The picture is grainy/pixelated. The clarity is poor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Leerjet,
I’m sorry to hear you’re not fully satisfied with the clarity of your Q80B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If you’re still noticing pixelation on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.color not great.... had lg 65 was much better pic. would replace to oled 77
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi drmp,
Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure your picture is fully optimized, please be sure your TV is up to date with the latest firmware version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing out-of-the-box is not to your liking after performing any available firmware updates, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Broken again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv delivered last Thursday. From the start the screen would go black about every 30 seconds. Reset tv, bought new HDMI cable, nothing worked. Ordered replacement tv and it was delivered this morning. Turned it on and nothing but bright squiggly lines in top left corner due to cracked screen. Trying a third and final time but Best Buy is in no hurry to deliver. Wait until next regular delivery day!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Junk,
We appreciate you sharing your delivery experience and that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done.
We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Poor picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is blurry, nothing like the display model in the store. I would NOT have purchased this had I known it was this bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Blurry,
It's unfortunate to hear you're not fully satisfied with your Q80B TV's picture quality. To ensure your picture is fully optimized, please be sure your TV's firmware is up to date with version 1304, as this includes various picture quality improvements. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If you’re still noticing blurring on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
black screen of death
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.black screen of death , i just brought 3 weeks ago now broken
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate your review of Samsung’s Q80B TV. Please give us the opportunity to investigate this for you so we can provide you with further troubleshooting specific to your usage scenario. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Trebble
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time i turn on T.V. the Volume control For home stereo changes back to t.v. and can not adjust volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .AndreB,
We appreciate your review of Samsung’s Q80B TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We're looking forward to hearing from you.
~ Samsung Specialist
Nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv out there for your money. Always samsung, and neo!
I would recommend this to a friend- Pros mentioned:Picture quality
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the tv for 2 years now & it is used everyday. The colors & clarity are great for tv, movies & gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife finally talked me into treating myself to the TV It is more than I expected. Nice and Fast, wonderful Picture and sound and google voice add more to it.
I would recommend this to a friend - Pros mentioned:Picture quality
5 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture .Great features. Would buy again. Good value.
I would recommend this to a friend Decent for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television itself is fine but it is having trouble with our Samsung sound bar system. Also it is very heavy, definitely use a friend whwn unpacking & setting up.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image quality, would recommend to others
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV with clear picture and sound quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV with clear picture and sound quality. I like it so far.
I would recommend this to a friend Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic television so happy we found it, perfect for our home.
I would recommend this to a friend- Pros mentioned:Picture quality
TV was so good i got rid of it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung Q80 75 inch TV and enjoyed it so much that I returned it and upgraded to the 85 inch model a month later . The sound the picture everything is great so I have nothing negative to say about the Samsung Q80 TV 75 inch except beware once you have the 75 inch you might find yourself wanting to upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality
Exceptional tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color is exceptional and love the all over lighting of the screen. Compared to our old Vizio 65" we bought in 2016, this tv is top notch for us. Love the rechargeable remote as well!
I would recommend this to a friend - Pros mentioned:Picture quality
Just what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great features. Great bang for the buck.
I would recommend this to a friend - Cons mentioned:Remote control
Eric
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the price. Easy install on the wall. Not a fan of the remote.
I would recommend this to a friend - Pros mentioned:Picture quality
QN75Q80BA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV and sound great. Remote control, not so much. Great deal on open box.
I would recommend this to a friend