Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 122 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers recognize the exceptional picture quality as the standout feature of this product, which is frequently praised by users. Beyond the visual performance, owners also appreciate the intuitive ease of use and the reliable functionality that meets their daily needs. Additionally, the slim design and larger size are highlighted as key benefits that allow the unit to fit perfectly into various home setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Samsung QLED 75”TV. The multiview is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Clear Picture, Under investigation for Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear screen. Not difficult to mount. However, the colors are off a little. Not sure it is from the camera or the TV setting. Under investigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qled review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not my taste of quality I needed but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard weisberg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and competent sales person could not have been more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best about Electronics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I always buy stuffs at best buy. Even though it’s really expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but it was not in stock so they ordered it for delivery. The guy told us when they delivered it they would set it up free of charge. I was surprised but happy and repeated it to verify and he said yes no charge. When it came it was on time but they said it was a drop off. They sat it where I requested and left We are 80 years old and disappointed. Fortunately our daughter knew how to set it up

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gabby,

      We’re sorry to hear about your experience. For assistance, we recommend reaching out directly to Best Buy, as they’ll be best equipped to help resolve the issue. We hope it’s taken care of promptly.

      If you need help with your Samsung TV once the issue is resolved, please reach out to 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect via LiveChat on our website under ‘Support’.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Brightness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bright enough the picture looks like it’s off when it’s max bright

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EliseoL,

      We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q8F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

      Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
      • Standard – Default mode for general viewing
      • Dynamic – Brighter and clearer, ideal for well-lit rooms
      • Movie – Best for dark room viewing
      • Eco – Energy-saving mode
      • Filmmaker Mode – Preserves content as intended by creators

      To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

      Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

      We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home, set it up. On the 14 th day i turned it on, no picture just sound! Called best buy, they were no help. Called samsung they weren't much better. Couldn't understand them sometimes, then they would get irratated with us. I think it had something to do with the solar remote. They said check the batteries. I said it's solar powered. I will never buy another thing from best buy. They don't take returns.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RichardG,

      Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:

      1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
      2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
      3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
      4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
      5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now

      If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    75 inch Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy because TV doesn’t have a quality and pictures is not clear

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnoushM,

      We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Not clear or sharp

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear at all. It was fuzzy, I traded it in for a LGQNED. I even tried to adjust the TV settings and it did not work for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Erica892,

      We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung 75" QsF

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. The picture blinks in and out frequently and the colors can be fuzzy at times. Will return for a different TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      It’s unfortunate to hear you’re having trouble with your Q8F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MAN CAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD INSTALLED FOR ME , VERY POLITE ,KNOLEGEABLE AND CLEANED UP WOULD USE AGAIN , AND I LOVE THE TV , VERY NICE !!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice for a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. I love Samsung since it gives options of how to stream or get local channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    That’s Entertainment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV clear great color. Sales person Yolanda was wonderful!!! Geek squad arrived they were also terrific

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved nice pictures and colors and the app plus de extra Chanel’s

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75” TV in Family Room!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75” Samsung TV & are absolutely thrilled with it! Such a beautiful picture & very clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. clear picture, pair it up with a soundbar for perfection

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I want for my ps5 setup. No issues yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NON WORKING REMOTE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my samsung 75" TV. However it was EXTREMELY DIFFICULT to set up! Came with ABSOULUETLY NO SET UP INSTRUCTIONS. I was not aware that the TV did not require a cable box. The remote failed and Samsung did not replace it. I do not understand. Pretty sure the TV HAS A 1 year waranty perhaps Best Buy will honor it and replace the defective device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! We couldnt be happier. Best buy always comes through. Geek squad!

    I would recommend this to a friend