Customer Ratings & Reviews
- Model:
- QN75QN70FAFXZA
- SKU:
- 10517840
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase still haven’t opened it yet though.
I would recommend this to a friendGreat Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from everyone who assisted!
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and I’m looking into purchasing another Samsung tv
I would recommend this to a friendSaga of a DOA tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give a better review. After assembling the tv and in the process of setting it up the screen went black after 10 minutes. I had the Geek guys check it out and they pronounced the tv dead. However, Best Buy quickly set up a return/exchange and I had a replacement within a few days. The replacement is up and working and I have no issues with it
I would recommend this to a friendBrand response from Samsung
Posted .Woody,
We appreciate you sharing the issues you initially experienced with Samsung’s QN70F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Samsung 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Easy installation. Moderate to difficult set up.
I would recommend this to a friendGreat ty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love it best ever voice control best tv ever
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far the TV is okay but the remote is very small and I was expecting more brightness of color when looking at the TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .plumlove21,
We appreciate your input on the picture quality of Samsung’s QN70F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv does everything I could want picture is perfect
I would recommend this to a friendSamsung 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and good sound. Setup was a little daunting.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a good and very nice and the technology is nice
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, great tv. Ordering process was smooth and so was delivery and set up. Tv quality is the best yet
I would recommend this to a friendA total nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October had an issue just 2 months later! Screen went out - what a mess trying to get it replaced- best buy said it was out of return window and referred us to Samsung because it was under manufactures warranty. Samsung CS asked for the same information and pictures repeatedly - a very frustrating experience! FINALLY got repaired but even scheduling and availability was difficult. Very disappointed that they repaired and did not replace a brand new TV. Horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate you sharing the experience you went through to have your Samsung QN70F TV serviced, and we hope your TV is now performing as expected.
Samsung is committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with our product and customer care teams.
If there’s anything more we can do to improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smooth. From the very knowledgeable sales person to the two men who did the delivery and installation.
I would recommend this to a friendTV samgun 75
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a new tv with new technology. It looks good and I like it so far.
I would recommend this to a friendSamsung 4k 75", AI assist, great PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but couldn't hook up my old school surround sound system ths rattles
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last tv was a Samsung QLED I think the picture was better on it, but hopefully this will last longer because after three years we started to see black shadow bars when the picture had a white background
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied of my product and the customer service
I would recommend this to a friendGreat image, but all other Samsung aspects - bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has solid image and sound for the price, however, everything else about this device (especially the UI) is extremely disappointing. The "smart" elements of these TV are poorly designed, user-hostile, privacy-infringing, etc. UI - Navigating this TV is ok, but there are several unwanted apps and behaviors that you cannot uninstall and/or turn off. iPhone App - Does not have a keyboard input function. If I install an app as a remote in 2025, it should have ascii keyboard functionality. Entering passwords with the physical remote arrow buttons is infuriating, yet that is still the only way to access different streaming services. This is beyond stupid, it must be intentional, user-hostile design. Samsung TV Plus - have you ever wanted to watch old moves that flopped and are not included in paid streaming services? Well, with this TV - you have to! Samsung TV Plus is annoying and intrusive. As soon as you turn this TV on, some movie you never wanted to watch (and often has inappropriate adult scenes) is automatically playing. Please stop this. Speed - Even after use of just 1 month, this TV is showing signs of slowing. Smart, but slow. Privacy settings - These are extremely hard to access, and often lag. Instructions online, and provided by Samsung phone reps, do not provide proper detail on how to turn off all invasive features that you are forced to opt in before you use this TV. This TV does listen to your conversations, provides this data to partners, and gives you targeted ads. It is near impossible to turn this setting off. Again, the image and sound of this TV are solid - but everything else about it is bad. I regret buying this TV, and will avoid Samsung for future purchases. Everything included in this TV is unnecessary, and ultimately makes the device almost unusable. I recommend getting a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Walter,
Thanks for sharing your thoughts on the QN70F - we'll be sure to pass this along to our internal teams.
For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please do also note that an on-screen keyboard can be used with iOS devices via the SmartThings app. If you missed the pop-up or it didn’t appear, please follow the below steps to set up SmartThings between your TV and Smartphone:
1. While your TV is turned on, open the SmartThings app on your phone.
2. Tap the Device tab > Home icon, then select the location where you'd like to add the TV. Tap Add (the plus sign), then tap Add device.
3. Under the "By device type" tab, tap TV, and then tap Samsung.
4. Tap TV again, and then tap Start. Select a location and room, and then tap Next.
5. From here, select your desired TV from the list of available devices.
6. Use the remote to select OK on the TV screen.
7. Once the TV has been added, use the SmartThings app on your phone to rename it, and then tap Done.
If you’d also prefer not to hear sound when previewing content, you can adjust the Autoplay Sound setting on your TV. To do this, scroll to the bottom of the For You Home Screen, then select and disable Autoplay Sound.
Lastly, to help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus (like app management). When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice and serves our purpose. We wish all channels/stations provided a full view screen.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution. All around great tv and easy to use.
I would recommend this to a friend