Customer Ratings & Reviews
- Model:
- QN75QN70FAFXZA
- SKU:
- 6614338
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the high picture quality and overall performance of the 75” Class QN70F Series Neo QLED TV. Users find the TV easy to set up, making the transition from older models seamless. However, some customers have noted that the brightness levels, specifically white tones, can be intense.
This summary was generated by AI based on customer reviews.
75 QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy to screen mirror from phone, downloading apps is straight forward and comes with a lot of options to stream.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smooth. From the very knowledgeable sales person to the two men who did the delivery and installation.
I would recommend this to a friendSamsung 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Easy installation. Moderate to difficult set up.
I would recommend this to a friendGreat Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from everyone who assisted!
I would recommend this to a friendSamsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Clear Display Very Much Recommend!!!
I would recommend this to a friendGreat ty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love it best ever voice control best tv ever
I would recommend this to a friendSamsung 4k 75", AI assist, great PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but couldn't hook up my old school surround sound system ths rattles
I would recommend this to a friendTV samgun 75
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a new tv with new technology. It looks good and I like it so far.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last tv was a Samsung QLED I think the picture was better on it, but hopefully this will last longer because after three years we started to see black shadow bars when the picture had a white background
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied of my product and the customer service
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution. All around great tv and easy to use.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a good and very nice and the technology is nice
I would recommend this to a friendClarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice and serves our purpose. We wish all channels/stations provided a full view screen.
I would recommend this to a friendA total nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October had an issue just 2 months later! Screen went out - what a mess trying to get it replaced- best buy said it was out of return window and referred us to Samsung because it was under manufactures warranty. Samsung CS asked for the same information and pictures repeatedly - a very frustrating experience! FINALLY got repaired but even scheduling and availability was difficult. Very disappointed that they repaired and did not replace a brand new TV. Horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate you sharing the experience you went through to have your Samsung QN70F TV serviced, and we hope your TV is now performing as expected.
Samsung is committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with our product and customer care teams.
If there’s anything more we can do to improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Disappointed/ burry imagine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 77 inch tv, prior to having an LG and we ended up returning the Samsung and going back to and LG again… image is sharper and not blurry. We were very disappointed with the Samsung we got.
No, I would not recommend this to a friendBrand response from Samsung
Posted .andreaa17,
We regret that the picture quality of Samsung’s QN70F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
If you consider Samsung again in the future, we’d be glad to assist with any setup or calibration support you may need at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far the TV is okay but the remote is very small and I was expecting more brightness of color when looking at the TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .plumlove21,
We appreciate your input on the picture quality of Samsung’s QN70F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Worst customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good however the best buy customer care service is very bed. After I got the tv, within a week the price went down by $200 and my purchase is still with in the return window. I called the customer care for price match, they agreed for $200 refund. After a week they refunded me only $100. I called them alsmot 7 to 8 times for the remaining $100 they said there was a mistake in the earlier submission and instead of $200 refund they mentioned only $100 and which is the reason why I did not get $200. And I asked for rest of the $100 and all the representatives that I spoke with are helpless and so rude. One of the worst customer service.
I would recommend this to a friendBrand response from Samsung
Posted .HarikrishnaN,
Please know that you're leaving a review and 1-star rating for the QN70F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Faint yellow streak in picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv developed a faint 2” wide yellow line after about 5 weeks. Called Samsung and it’s taken 3 weeks and 4 very frustrating calls to resolve. No service technician in our area and they are working to either replace or refund. Will never buy Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwardM,
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look, further diagnose the issue, and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Instead buy an OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs poorly in dark rooms, white is too white on the screen. Please don’t buy edge lit LED. OS and user experience is decent, better than expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VARUN,
We’re sorry to hear that the picture on your Samsung QN70F TV appears too bright. If the image is harsher than expected –especially in darker rooms – there are several adjustments you can make to better suit your viewing environment.
Start by changing the Picture Mode: Settings > All Settings > Picture > Picture Mode. We recommend trying:
• Movie – Designed for dark room viewing with softer contrast and lower brightness
• Standard – Balanced for general use
• Filmmaker Mode – Offers a natural, accurate picture as intended by content creators
To further fine-tune, go to: Settings > All Settings > Picture > Expert Settings, where you can manually adjust Brightness, Contrast, Sharpness, and Contrast Enhancer (consider turning this off for a softer image)
You may also want to check if energy saving or AI settings are enabled. These can automatically adjust the brightness based on your room’s lighting, which some users find too aggressive.
• For energy settings, go to: Settings > All Settings > General & Privacy > Power and Energy Saving
• For AI settings, go to: Settings > All Settings > Advanced Features > AI Mode Settings
Lastly, make sure your TV is running the latest firmware, as updates may include improvements to picture handling:
Settings > Support > Software Update > Update Now
We hope these tips help create a more comfortable viewing experience. If you’d like help walking through these adjustments, Samsung Customer Support is always here for you at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Canceled Order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled order. No customer care! If you call the store to speak with a sales rep, you are transferred out of country.
I would recommend this to a friendBrand response from Samsung
Posted .BEES,
Please know that you're leaving a review and 1-star rating for the QN70F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist