Customer Ratings & Reviews
- Model:
- QN75QN800BFXZA
- |
- SKU:
- 6499306
Customer reviews
Rating 4.4 out of 5 stars with 179 reviews
(179 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and vibrant colors of the 75" Class QN800 Neo QLED 8K UHD Smart Tizen TV. Many are impressed with the easy setup process. Some customers have experienced issues with connectivity and settings. Overall, customers are pleased with the TV's performance and value.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted 2.5 years and the panel went out. Waste of money
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. The picture is amazing. Samsung makes a great product and this does not disappoint. We added a Samsung sound bar and it made all the difference.
I would recommend this to a friend Rated 2 out of 5 stars
Sad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not happy. Purchased in March stopped working July ,less then five months. Called Best buy they directed me to Samsung. Sad set up a repair service but no when I called out of business. Set up another couldn't get parts . Now Samsung is attempting to set up an in store credit with Best buy for another tv. We will see. It's taking a long time so far almost two weeks.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Sound is excellent, highly recommend this tv, to whoever thinking bout buying it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Neo QLED 8K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV shows very WELL, colors are true. I can see every hair and every pimple, sometimes too real. Great TV, Great Purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very best picture and sound. This TV provides the best of what anyone's eyes could imagine.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. My husband loves it. The picture and color are amazing. We have always liked Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8k tv, very satisfied and nice picture quality even on bright room.
I would recommend this to a friend Rated 5 out of 5 stars
Get one you will love the picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first TV, 19" Philco in 1953. I have owned more than a few. Nothing comes within a country mile to this marvel! Just pick your favorite adjectives of praise and insert here! Great contrast! This TV is in a room with strong ambient light , and the picture is suburb.
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Will last me for years I recommend getting one
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv clear vibrant picture. We love this great tv.
I would recommend this to a friend Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, extremely high resolution and nice motion
I would recommend this to a friendRated 5 out of 5 stars
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and good design tv, i really like so much
I would recommend this to a friendRated 1 out of 5 stars
Do not purchase!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV and Besy Buy are the absolute WORST. The TV keeps going black and picture goes out but sound is still available. I purchase Geek Squad protection. The first time they came to my house, they replaced the board. Issue persisted and they came to my house a second time. Upon their arrival they informed me that all high end TVs do this, switched the HDMI port and left. Best Buy has the WORST customer service, I would steer away from both Best Buy and Samsung!
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad product; Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for maybe 6 weeks, and it's not working anymore. At least, I bought the extra coverage so Best Buy is taking care of it for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarlS,
We appreciate you sharing the details of your power issue and for your patience while waiting for your replacement and/or service appointment. Should you need assistance with your new unit, Samsung is here to help.
You can call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 1 out of 5 stars
Complete Nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I received was literally cracked open. Best Buy sent a replacement unit - and now 2 weeks later, the current unit makes electrical popping sounds 24/7, unless I unplug it from the wall. I called Best Buy for hours tonight to get a replacement and was ultimately told to 'call back later.'
No, I would not recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always been a Samsung TV fan, I do my research first then go in person and see what looks better, I was leaning toward the 900 series, but I was not sold it matters in personal preference the 800 was mine.
I would recommend this to a friendRated 1 out of 5 stars
horizontal lines failure
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this TV is terrible, 2 times repairs and I have to do it again. The common failure is horizontal lines on the screen, which are pretty common, don´t buy it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It always has trouble connecting to Wi-Fi and Amazon Alexa pop out from no where while using.
No, I would not recommend this to a friendRated 4 out of 5 stars
As advertised....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv but nothing that really shows me the 8K viewing....
I would recommend this to a friendBrand response from Samsung
Posted .ZoomZoom,
Thanks for choosing our QN800B Neo QLED 8K TV! While most 8K content is captured using cinema-grade 8K HDR cameras, most of this content is finished in 4K resolution, which is currently the highest resolution available in newer Blu-rays or DVDs.
The amount of 8K content available continues to expand – content platforms such as YouTube and Vimeo feature a great deal of 8K content, mostly focused on nature and travel. This is quite similar to the way that 4K content was introduced to the market.
Although your movies and shows may be in 4K resolution, please rest assured as your QN800B features Samsung’s Neo Quantum Processor 8K with AI-powered multi-layered neural networks to brilliantly upscale and enhance lower resolution images to 8K, regardless of the source. Every frame has 33 million pixels that provide an incredible sense of depth and clarity.
To provide you with the best viewing experience, we recommend connecting external devices (like a Blu-ray Player) with HDMI cables, as this type of connection offers the best picture. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it.
If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist





















