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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.4 out of 5 stars with 179 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and vibrant colors of the 75" Class QN800 Neo QLED 8K UHD Smart Tizen TV. Many are impressed with the easy setup process. Some customers have experienced issues with connectivity and settings. Overall, customers are pleased with the TV's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-179 of 179 reviews
  • Rated 1 out of 5 stars

    Died after 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV when it is working. 13 months in - it died. Just in time for Thanksgiving (we are hosting my family). Could not be more disappointed with Samsung. 1 year - REALLY ??? Shame on Samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working 4 days after warranty; black screen… almost cheaper to buy a new one… Will never buy a Samsung again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. TV is better if mounted on the wall. It doesnt stay straight when kept on the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, wish i could get the sound bar to took up correctly. Other then that is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv, don’t really care for the remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning tv (the controls are a bit too simple though on the remote)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The bomb.com/T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic piece of art!!!! A little tough to set up is why I gave it a 4* rating...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues with this TV. It will not upconvert to 8K. I have called Samsung over 15 times and they still cant repair it. The repair company has canceled twice on me. This is getting ridiculous!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase and the techs who set it up were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word. "AWESOME" after doing my research my work paid off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap quality. Waste of time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but issues with this Tv. It’s the second Samsung I’ve had that was terrible. I’ll never purchase a Samsung TV ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tv now for 1 year and it will not turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the tv looks great quality great for gaming and movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture-love the TV. Sound is very good. Smart TV is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    8k, Color

    Rated 5 out of 5 stars

    QN800 Neo Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall 8K option. Works well in bright room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every friend I have over just looks at this TV and says WOW! the Quantum Matrix Pro features mini LEDs that bring every picture on the screen to life and do not disappoint. Add in the real depth enhancer feature and images fell like they surround you. The 8k processor was made to keep up with this level of picture excellence - everything we watch flows smoothly and seamlessly. I love how slim the TV is as it just hugs the wall and matches the minimalist decor of our home. The Dolby Atmos Object Tracking sound really finishes off the TV watching experience - sound comes at you from every direction with crystal clear quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best tv I’ve ever owned. I would recommend to anyone that wants to take their tv experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, happy with my purchase. Brightens up the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing except the eARC issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv the picture is so amazing! movies are excellent only issue i have is the eARC. i have my apple 4k tv and my PS5 plug in along with my Bose 900 Soundbar but after 2 weeks of having the TV the sound wont come out but will play the noise from me moving from one app to another but when i go to play a shoe/movie nuthing comes out i have to reset the tv and if that doesnt work i have to unplug every HDMI cable and start all over again it has happens several times but when it works its the best tv i have ever owned

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BrownHulk,

      We appreciate you sharing your experience with eARC connectivity, and we ask that you make sure your QN800B TV's firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      Please also check if HDMI-eARC is enabled in Expert Settings under Sound menu.
      If the audio drop out issue happens when connected via HDMI, the HDMI cable is most likely the cause. We recommend that you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    75 inch samsung 800b

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv sports looks amazing and satisfied with my purchase.

    I would recommend this to a friend