Customer Ratings & Reviews
- Model:
- QN75QN85AAFXZA
- SKU:
- 6451490
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 75" Class QN85A Neo QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and top-notch. They also appreciate the TV's color, calling it crisp and clear, and its easy setup. For some, the price is a concern, but they acknowledge that it is reasonable for the quality they are getting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV quality, I will recommend , good purchased
I would recommend this to a friend - Cons mentioned:Stand
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Stand is a little flimsy but overall good. I recommend
I would recommend this to a friend Best Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Tv Is The Very Best Tv I Have Ever Own, Jesse And Frank Where Wonderful Setting Things Up, Your Service Is Top Of The Line With Staff, And Products. Thanks For Your Kindness. Donald B. Dodge.
I would recommend this to a friendNew Style Remote and Lack of Recharging Cord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new style remote is totally not intuitive. I can not figure it out, and they left out some really important commonly used buttons, like MENU. There are no instructions for a website to go to to learn how to use it. Luckily, my remote from my old Samsung TV works on the new TV, and I am able to navigate around with that. Also, the TV came with the contrast and brightness turned all the way up, and the picture looked very strange. I couldn't navigate to the menu to turn them to normal with the new remote, but I did it with my old one. I couldn't get it out of split-screen mode with the new one, but I could with my old one. There are no instructions on how to charge the new solar powered remote. There is a weird plug, but no cord comes with it, and the room the TV is in is usually pretty dark.
No, I would not recommend this to a friendSamsung 75" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75" TV Samsung is great. Wish it had a screen that did not reflect objects in the room. Also, would be better with a sound bar since TV speakers are not as loud as I like. Otherwise, loving this TV.
I would recommend this to a friendBrand response from Samsung
Posted .Ring,
Thank you for purchasing the QN85A TV and for sharing your feedback regarding the sound quality. There are several features you can enable/disable/adjust to your liking.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
An incredibly good TV!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever bought. I'm not a TV aficiando, so I wasn't looking for the cream of crop, just something mid-range nice. This is an incredibly good TV!
I would recommend this to a friendExcellent picture quality!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best TV that I have owned yet, I am a huge Samsung fan and this TV has an awesome image. I ended up buying a 2nd one for another living space in our home.
I would recommend this to a friendMustang
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, when they came to install only one person came. I had to help him with the install. They should have sent 2 people to in install a 75in tv. I paid for the install.
I would recommend this to a friendFantastic Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into our first house and needed a larger television. I did my research and this TV specs and price was a no brainer. I will most likely get another one for the basement.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV provides a great visual quality. Sports, including football and golf, look stunning. The on board sound is fine but I have mine paired with a sound bar. Would buy again.
I would recommend this to a friend75" TV on the wall installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jose Chavez and his crew did a great job of installing our new 75" smart tv on the wall. We used the hide wire install and he left no mess and di a great job of installation.
I would recommend this to a friendVery satisfied Overall!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with my purchase!! I was surprised and Happy when this two Ladies from best buy delivered and installed my new TV...Fast and very careful... Good Job!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television works great and picture is crisp and detailed... but beware, we had to replace the motherboard after our older model Dish Receiver and a bluray player sent too much current back into the tv frying it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SamsungSoundbar,
Thank you for sharing your experience with Samsung's QN85A TV. I am glad to hear service was able to assist in resolving your initial issues, and that you are enjoying the incredible image powered by our new Quantum Mini LED technology which provides ultra-fine light control and deep black levels.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Color
4K Samsung Fails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Colors but poor performance on most high action dark adventure or fantasy movies. Almost appears as though a dark fog appears over over the screen and the pictures pixelates as lightness changes to darkness.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fail!
Thank you for purchasing the Samsung 75" QN85A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
New 75" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. The clarity is excellent and there are a lot of smart TV streaming options. Samsung televisions are the best and the QN85A is a good choice.
I would recommend this to a friendNeo QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to familiarize ourselves with the tv, do not understand how to stream the channels afforded by Xfinity. Wasn't explained thoroughly.
I would recommend this to a friendBest Buy, Clearwater, is the Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All our questions were answered in terms we could understand. The delivery and installation went flawlessly! The installer set the TV up just as we wanted.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are satisfied with the TV although the installation buy the Geek squad was less than stellar, they did not follow our direction on how tombs the system with all the components, we have (4) remotes on the table and the sound is off sync.
I would recommend this to a friendBrand response from Samsung
Posted .Notpleased,
Thank you for purchasing the Samsung QN85A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. We bought it on sale which was a big win. The clarity is great and the smart HDMI inputs are great.
I would recommend this to a friendBrent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brent at the spokane valley store was great to work with and my samsung Q85A tv with polk sound bar is the bomb! Thanks Brent,
I would recommend this to a friend